What is BetterCloud?
BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBetterCloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on BetterCloud.
87 Likeliness to Recommend
77 Plan to Renew
4
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BetterCloud?
Pros
- Enables Productivity
- Respectful
- Acts with Integrity
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Vendor Capability Ratings
Also Featured in...
BetterCloud Reviews
Kevin M.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jan 2024
Fantastic SaaS management, but expensive.
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
This was the first of it's kind to my knowledge. With connections to multiple applications, you can create alerts and workflows to perform actions across multiple apps at once.
What is your favorite aspect of this product?
The ability to automate workflows based off of a simple trigger.
What do you dislike most about this product?
The price. My organization struggles with this every contract renewal.
What recommendations would you give to someone considering this product?
This product provides easier management of Google Workspace. It also provides very useful reporting and the workflows are very useful.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies
Adel A.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Automation on it's best ?
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
Automation
What is your favorite aspect of this product?
Workflow Cloud secure
What do you dislike most about this product?
Reporting
What recommendations would you give to someone considering this product?
Update all your company information for better automation
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
gunda s.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
A secured way to protect saas application
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
The better cloud helps to provide high security for the saas application that has been managing in there cloud and also it helps to create work flow even for complex saas applications which differentiates from other products.
What is your favorite aspect of this product?
It provides a centralised dashboard containing multiple saas applications where we can quickly manage any of the application.
What do you dislike most about this product?
The licensing and subscription costs was high enough when compared to other products like netskope, alpin .
What recommendations would you give to someone considering this product?
If your organization is big and maintaining multiple saas applications this is the best platform in managing and providing security protection i can say and check the compatibility of your existing saas applications with bettercloud.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service