What is BetterCloud?
BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.
Company Details
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87 Likeliness to Recommend
77 Plan to Renew
4
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BetterCloud?
Pros
- Enables Productivity
- Respectful
- Acts with Integrity
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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BetterCloud Reviews
Mohammed S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
The Best SAAS management platform
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
It offers to manage various Sass applications through unified dashboard which contains the application status that need to be sanctioned and it automate features will help to provide quick solution.
What is your favorite aspect of this product?
We can easily provides access to application for the user who need and vice versa we can also remove access and secure organizational data.
What do you dislike most about this product?
Optimizing for more number of applications in the terms of synchronization will be helpful.
What recommendations would you give to someone considering this product?
Better cloud provides best class SaaS management service and it has a capability to run smooth onboarding and offboarding process by controlling access over applications.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Ergys P.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Jan 2024
Great tool for workflows and automated operations
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
The interface was easy to use and the support was always on time.
What is your favorite aspect of this product?
The security aspect
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
I would recommend the product because it’s really helpful to centralise and automate operations.
Pros
- Performance Enhancing
- Unique Features
- Client Friendly Policies
- Fair
Colin M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Still viable tool, however other platforms do more
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
BetterCloud has deep integrations into some key platforms like Google Workspace and a strong WorkFlow engine. Many other platforms only have onboarding and offboarding features for Google Workspace, but BetterCloud is a true platform for Google Workspace (daily) administration.
What is your favorite aspect of this product?
All the daily administration tasks that can be done to manage Google Workspace.
What do you dislike most about this product?
There has been little noticeable product advancement in the last few years and they are holes and capabilities admins now need that they have not delivered on.
What recommendations would you give to someone considering this product?
Ensure you evaluate all the other options and consider two or three separate apps to perform all the functions you might have liked in one application.
Pros
- Respectful
- Effective Service
- Caring
- Client Friendly Policies
Cons
- Slower Product Innovation
- Leverages Incumbent Status
- Security Frustrates
