Barracuda Networks

Barracuda Email Security Gateway

7.4 /10

What is Barracuda Email Security Gateway?

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..

Company Details

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Awards & Recognition

Barracuda Email Security Gateway won the following awards in the Secure Email Gateway - Enterprise category

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2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

Barracuda Email Security Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Email Security Gateway.

83 Likeliness to Recommend

90 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Email Security Gateway?

8% Negative

3% Neutral

89% Positive

Pros

Reliable
Efficient Service
Security Protects
Helps Innovate

Feature Ratings

Average 80

Email Retention and Archiving

URL and Malware Detection

Data Loss Prevention

Anti Malware Signature Detection

Anti Phishing and Spear Phishing

Anti Malware Behavioral Detection

Reporting Components

Encryption and Decryption

Hosted Email Support

End User Spam Visibility and Controls

Anti Spam and Bulk Email Detection

Vendor Capability Ratings

Average 76

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Business Value Created

Quality of Features

Vendor Support

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Cloud Email Security

Score 8.2

View Barracuda Email Security Gateway in this category (opens in a new tab)

Barracuda Email Security Gateway Reviews

Marschell R.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2020

Easy to use. Decent performance.

Likeliness to Recommend

10 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Ease of integration and customization.

What is your favorite aspect of this product?

That it performs in the background with minimum overhead.

What do you dislike most about this product?

Have has it prematurely trigger emails as SPAM when they were not. However, it is "better safe than sorry". It is easy to adjust the offending flags.

What recommendations would you give to someone considering this product?

Always take a full look at the product including professional reviews. It works great for our infostructure and has help us to avoid a lot of security issues with SPAM and phishing tricks to our staff. However, this review or opinion is based solely on our setup. We are satisfied with Barracuda.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Easy to use, didn't require much monitoring

Likeliness to Recommend

8 /10

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Cons

Less Generous

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Great security building block

Likeliness to Recommend

8 /10

Pros

Reliable
Security Protects
Performance Enhancing
Enables Productivity

Cons

Vendor's Interest First
Under Delivered
Charges for Enhancements

Barracuda Email Security Gateway

What is Barracuda Email Security Gateway?

Company Details

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Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Barracuda Email Security Gateway Ratings

83 Likeliness to Recommend

90 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Barracuda Email Security Gateway?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Retention and Archiving Inbound and outbound logging capabilities.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Anti Malware Behavioral Detection Active code detection and execution.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Cloud Email Security

Barracuda Email Security Gateway Reviews

Marschell R.

Easy to use. Decent performance.

Likeliness to Recommend

Pros

Easy to use, didn't require much monitoring

Likeliness to Recommend

Pros

Cons

Great security building block

Likeliness to Recommend

Pros

Cons

Most Popular Barracuda Email Security Gateway Comparisons

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1
Since last award

Feature Ratings

Email Retention and Archiving

URL and Malware Detection

Data Loss Prevention

Anti Malware Signature Detection

Anti Phishing and Spear Phishing

Anti Malware Behavioral Detection

Reporting Components

Encryption and Decryption

Hosted Email Support

End User Spam Visibility and Controls

Anti Spam and Bulk Email Detection

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Business Value Created

Quality of Features

Vendor Support

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement