Barracuda Email Security Gateway Logo
Barracuda Email Security Gateway Logo
Barracuda Networks

Barracuda Email Security Gateway

Composite Score
8.1 /10
CX Score
8.8 /10
Category
Barracuda Email Security Gateway
8.1 /10

What is Barracuda Email Security Gateway?

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..

Company Details


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Awards & Recognition

Barracuda Email Security Gateway won the following awards in the Cloud Email Security category

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Barracuda Email Security Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Email Security Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Email Security Gateway?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Administrator Email Processing

87

Bulk Remediation

85

Anti-Spoofing Protection

85

Artificial Intelligence / Machine Learning

85

Email Account Protection

85

Administrator Dashboard and Reporting

83

O365 integration

82

Managed Services Offering

82

Malware Blocking

81

Phishing Protection

81

End-User Warnings in Email Client Software

80

Vendor Capability Ratings

Average 82

Quality of Features

88

Ease of Data Integration

87

Ease of Implementation

87

Availability and Quality of Training

86

Business Value Created

86

Breadth of Features

80

Usability and Intuitiveness

80

Vendor Support

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Ease of Customization

76

Barracuda Email Security Gateway Reviews

Ravi S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product with good features

Likeliness to Recommend

9 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Friendly, good features user friendly, better in this segment compare to other product

What is your favorite aspect of this product?

Having good features

What do you dislike most about this product?

Not much thing

What recommendations would you give to someone considering this product?

It's a good product in this era people should use and experience once

Pros

  • Continually Improving Product
  • Reliable
  • Caring
  • Respectful

Paul A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Barracuda is frequently updating and adding new

Likeliness to Recommend

8 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Barracuda is frequently updating and adding new security features.

What is your favorite aspect of this product?

The cloud gateway was recently added a part of the energize updates. This keeps all malicious emails away from our network before sending the emails to our on premise appliance.

What do you dislike most about this product?

The appliance has a feature to block all office macros. This is a great feature but only has an on/off setting. I would like to see the additional of allowing exclusions for users who need to receive office macros.

What recommendations would you give to someone considering this product?

The intent analysis has learned what types of messages are malicious and stops most phishing emails.

Pros

  • Altruistic
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Adam H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Great product. Fantastic service!

Likeliness to Recommend

10 /10

What differentiates Barracuda Email Security Gateway from other similar products?

Barracuda has an exceptional support and implementation team.

What is your favorite aspect of this product?

It’s intuitive to use. Knowledgebase is up to date and helpful for implementation/ administration.

What do you dislike most about this product?

End-user customization is a bit lacking. Need more options there.

What recommendations would you give to someone considering this product?

Ask for a demo with Barracuda to see if the product works for you.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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