What is Arcserve Backup?
As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
97 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Arcserve Backup?
Pros
- Trustworthy
- Respectful
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Automated Backup Testing and Verification
Backup Automation
Virtual Machine Backup
File Explorer Granular Restore
Deduplication Implementation
Replication for High Availability
Backup Monitoring and Reporting
Replication for Long Term Storage and Disaster Recovery
Physical Backup for Multiple Platforms
Application Awareness
Backup of Cloud Based Data
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Arcserve Backup Reviews
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Great product! But backup can take a long time
Likeliness to Recommend
Pros
- Transparent
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jul 2021
Great software
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jul 2021
Great software, easy to use.
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful