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Arcserve Backup Logo
Arcserve

Arcserve Backup

7.0 / 10
Category
Arcserve Backup
7.0 / 10

What is Arcserve Backup?

As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.

Company Details


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Awards & Recognition

Arcserve Backup won the following awards in the Backup and Availability category

Arcserve Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Arcserve Backup.

83 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Arcserve Backup?

4% Negative
17% Neutral
79% Positive

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Reliable

Feature Ratings

Average 79

Automated Backup Testing and Verification

88

Backup Automation

82

Virtual Machine Backup

81

File Explorer Granular Restore

80

Deduplication Implementation

80

Replication for High Availability

80

Backup Monitoring and Reporting

79

Replication for Long Term Storage and Disaster Recovery

78

Physical Backup for Multiple Platforms

77

Application Awareness

76

Integration With Storage Arrays

76

Vendor Capability Ratings

Average 75

Ease of IT Administration

86

Business Value Created

79

Availability and Quality of Training

78

Ease of Implementation

78

Breadth of Features

75

Ease of Customization

74

Quality of Features

73

Ease of Data Integration

71

Product Strategy and Rate of Improvement

70

Usability and Intuitiveness

66

Vendor Support

66

Arcserve Backup Reviews

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Easy to use, but a bit pricey

Likeliness to Recommend

9 / 10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Amazing & Wondering Solution Product

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Great product! But backup can take a long time

Likeliness to Recommend

7 / 10

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Effective Service
  • Wastes Time
  • Under Delivered

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