What is AppFolio Property Manager?
AppFolio Property Manager is designed for property managers who want to automate, modernize, and grow their business. Whether you manage multifamily, single-family, student housing, HOA, condo, or commercial properties—or maybe you manage a mixed portfolio—our all-in-one cloud-based solution has features built specifically for you so you can streamline your workday and focus on your bottom line.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
100 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AppFolio Property Manager?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Less Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Property Management
Tenant Management
Analytics and Reporting
Lease Management
Mobile
Maintenance Management
CRM Integration
Marketing Management
Accounting and Financial Management
Document Management
Budgeting and Forecasting
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Business Value Created
Ease of Customization
Ease of Data Integration
Vendor Support
Availability and Quality of Training
AppFolio Property Manager Reviews
Melanie V.
- Role: Finance
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2024
Likeliness to Recommend
What differentiates AppFolio Property Manager from other similar products?
Very easy and user friendly tenant management
What is your favorite aspect of this product?
Move in and move out automatic processing.
What do you dislike most about this product?
Customer Service is hard to get ahold of when there is a problem or need for assistance. They used to have a live chat option but have removed it.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Caring
- Role: Industry Specific Role
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2023
Easy to use software!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Billy C.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Excellent product for al company if any size.
Likeliness to Recommend
What differentiates AppFolio Property Manager from other similar products?
The ease of use, the integration with our company website, and the features such as excepting payments, sending notices and frequent reporting for analytics.
What is your favorite aspect of this product?
The syndication with marketing says on the analytic reporting that comes with it.
What do you dislike most about this product?
Notifications for maintenance requests are lacking.
What recommendations would you give to someone considering this product?
Depending on the size of your portfolio, you might want to go with something less robust for a lower price, however, if you expect to grow your business, this is perfect.
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable