What is Rainbow by Alcatel-Lucent Enterprise?
Rainbow CPaaS solution offers an interoperable eco-system across channels to make your employees more productive and your customers feel nurtured. It bridges communications between humans, objects and processes enabling faster, easier, and more secure digital engagement for your business.
Company Details
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Get AssistanceRainbow by Alcatel-Lucent Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
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78 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Rainbow by Alcatel-Lucent Enterprise?
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audio Transcription
Communications
Mobility
Web & Desktop Conferencing
Centralized Management Portal
Secure Access
Call Management
Analytics Reporting
Presence IM
Speech Access and Personal Assistant
Continuous UCC
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Customization
Ease of Implementation
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
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Rainbow by Alcatel-Lucent Enterprise Reviews
Barbara H.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jul 2021
Excellent communication platform
Likeliness to Recommend
What differentiates Rainbow by Alcatel-Lucent Enterprise from other similar products?
I have no experience from similar communication products.
What is your favorite aspect of this product?
It gives us great channels for communications with our colleagues in our organization and in remote areas. Sending text message and collaborating with team members during tasks and project implementation is very convenient.
What do you dislike most about this product?
I have not experienced any challenge from the performance of this tool.
What recommendations would you give to someone considering this product?
I totally recommend Alcatel-Lucent Rainbow as the most effective platform in communication.
Pros
- Efficient Service
- Saves Time
- Fair
- Altruistic
Michael G.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2021
Your software is reliable.
Likeliness to Recommend
What differentiates Rainbow by Alcatel-Lucent Enterprise from other similar products?
The database is extensive.
What is your favorite aspect of this product?
Communication is stable.
What do you dislike most about this product?
I like the design of the platform and its functions.
What recommendations would you give to someone considering this product?
You can interact with your employees and customers safely.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Inspires Innovation
Audrey R.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2020
Universal Communication Application.
Likeliness to Recommend
What differentiates Rainbow by Alcatel-Lucent Enterprise from other similar products?
Alcatel-Lucent is a tool that foster unity in a company through successful communications. Furthermore, Alcatel-Lucent supports desktop conferencing, something which helps in holding successful business meetings. Again, Alcatel-Lucent increases the productivity of employees as there is effective information spread.
What is your favorite aspect of this product?
Video conferencing or desktop conferencing is a great way that Alcatel-Lucent operates in bringing unity in a company. Again, the program has innovative features increases the ability to work together. Furthermore, Alcatel-Lucent supports information and content management.
What do you dislike most about this product?
Alcatel-Lucent is a program which nurture communications for all firms. Again, Alcatel-Lucent is a cost effective solution for big companies. The software increases the productivity of individuals in their respective organizations.
What recommendations would you give to someone considering this product?
Alcatel-Lucent is the right tool for successful business discussions. There requires less effort for effective communication. Again unity is enhanced by the program. Having the package is a successful process.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features