Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Airtable won the following awards in the Business Process Management category

Filter By

Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 85

Collaboration

87

Deployment

86

Process Simulation and Execution

86

Form and Report Building

86

Process Modelling and Design

85

Knowledge and Document Management

85

Process Management

85

BPM Workflow and Approvals

85

Business Rules Management

84

Process Monitoring and Optimization

84

Analytics and Reporting

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Ease of Data Integration

87

Ease of Implementation

86

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Availability and Quality of Training

85

Quality of Features

84

Usability and Intuitiveness

84

Vendor Support

84

Airtable Reviews

Robbert S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Ideal for our business model

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

Airtable is an easy and efficient BPM tool. There are templates we can utilize as a starting point, and then there are a plethora of possibilities for expanding processes. Overall, I enjoy this software, and it has replaced most of what I used to do manually in Google Sheets.

What is your favorite aspect of this product?

The mobile features are robust, allowing us to complete tasks while on the go, and we have confidence that our data is secure and accessible. We have various bases and can organize the entire workflow in ways that are specific to each basis. Customizing it to our needs is also enjoyable, and as a result, I can work in the manner that I prefer.

What do you dislike most about this product?

Because we have so many possibilities, it's simple to add to several fields and end up with procedures that aren't sustainable. However, this is not the fault of the platform; rather, it is a cautionary note for consumers.

What recommendations would you give to someone considering this product?

You must pursue it if you believe it is the best fit for your business model. It comes highly recommended by me. It is more efficient and powerful than others, but you can only fully appreciate its capabilities after learning everything there is to know about it and tailoring it to your needs

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Sanny s.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Extremely adaptive and versatile BPM

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is simply one solution in my entire experience with many alternatives that not only allowed us to model and optimize chores but also maximized the ROI and aided us in growing our business and increasing revenues. It offers us advanced features and additional flexibility while modeling processes that are not offered by any other alternative tool.

What is your favorite aspect of this product?

Airtable offers very useful and extensive material to help us in automating and modeling our business processes, as well as it also provides a wealth of data regarding its features so by using them we can get potential benefits and maximize revenues. Its features are just robust and also it is easy to integrate with other systems and gives us a low-code system.

What do you dislike most about this product?

The data visualization feature isn't excellent apart from that it does not have an area where our editors can converse with one another. When we try to upload a large file with a lot of data, Airtable has troubles, and most of the time, files aren't sent or connections are corrupted.

What recommendations would you give to someone considering this product?

Airtable BPM is a complete and perfectly suited solution for all users that assists them in improving processes, increasing efficiency, and achieving any other desired result so that they run their business as efficiently as possible. And the best part is that, unlike other solutions, you won't get lost because everything around deployment, customization, and design of business workflows is thoroughly described in their documentation.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Darren M.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Adaptable to business needs

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

What a difference switching to this has made in my life. Everything is now color-coded and well-organized as well most of the management tasks are automated. Airtable is ideal for my needs, and I'm overjoyed. Most of my work can be done automatically, saving me more time.

What is your favorite aspect of this product?

Airtable works on a variety of platforms. We enjoy being able to easily create bespoke forms and add data to records, which makes our employees' duties faster. It is interconnected with so many applications that appealed to me the most. Throughout the trip, the customer service team is extremely attentive and supportive, and they also assist with the set-up process.

What do you dislike most about this product?

The mobile interface is fairly user-friendly, however, it's missing a few browser-based features. I don't like it because the mobile app can only manage one account, which is a pain and I have 3 accounts to manage. Airtable does have a learning curve.

What recommendations would you give to someone considering this product?

Airtable is ideal for my needs, and I'm overjoyed. It's something I love using and would recommend to others. Not only is the tool helpful, but the support crew is as well, so you can go ahead and use it without fear of anything going wrong because if there is an issue, they will assist you and resolve it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Airtable Comparisons