Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 85

Collaboration

87

Deployment

86

Process Simulation and Execution

86

Form and Report Building

86

Process Modelling and Design

85

Knowledge and Document Management

85

Process Management

85

BPM Workflow and Approvals

85

Business Rules Management

84

Process Monitoring and Optimization

84

Analytics and Reporting

83

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Ease of Data Integration

87

Ease of Implementation

86

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Availability and Quality of Training

85

Quality of Features

84

Usability and Intuitiveness

84

Vendor Support

84

Airtable Reviews

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great tool for team projects.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

He was quite helpful in organizing the clients. We have a large number of clients, which may be complicated, but the filters and tags system make it much easier to search through them and obtain their information. Airtable assists our team in setting projects and deadlines, allowing us to all track our progress toward shared goals. It's simple enough for most individuals in our department to use, so we don't have to waste time reading instructions or experimenting to get our projects up and running.

What is your favorite aspect of this product?

Airtable provides excellent visual elements that are simple to use. There are several perspectives on scheduled work and work in progress. Because I occasionally prefer the calendar view or a Gantt chart, Airtable keeps things fluid and responsive in that aspect. Airtable is not an expensive service, and several plans are available to fit our demands for a set amount of time. I enjoy how simple it is to arrange clients and their information while sharing it with my coworkers. We work with a lot of clients, therefore I appreciate Airtable's tagging system and how we can arrange clients using tags.

What do you dislike most about this product?

It's proved difficult for other team members to utilize at times, which may be frustrating for everyone, but that's not really Airtable fault. What I loathe the most about Airtable is that it seems to change tabs and filters whenever someone adds new ones or views stuff. This makes it tough for me and my coworkers to utilize it simultaneously.

What recommendations would you give to someone considering this product?

On a daily basis, Airtable should assist your team keep on track and better informed about group activities. You might look at some of Airtable project templates to get some of your early projects up and going faster; templates are a terrific resource in my opinion because they save a lot of time and work.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jaime M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

good features and free

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

the interface is much more superb than many others

What is your favorite aspect of this product?

The interface is much prettier than others

What do you dislike most about this product?

Has less free features than others

What recommendations would you give to someone considering this product?

upgrade some products to the free version

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Jeff C.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Efficient software for collaboration.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

With this cloud collaboration solution, our firm creates a database to retain business-critical information and improve our integrations and visualizations for business development. The organization with a big work team is successful; task assignment is simple with this technology, and there is no need for regular meetings. I discovered a method to use Airtable to make forms and embed them on our website, allowing users to apply straight from there, which saved us a lot of money.

What is your favorite aspect of this product?

I like the organizing features that can be performed by large working teams. You can see the progress of each member of a team's tasks, assign priorities to the tasks, and let your colleagues know which tasks are more urgent. It provides internal tools and a customer project portal to build great enterprise collaboration applications and easily integrate with other business solutions.

What do you dislike most about this product?

It is one of the top cloud collaboration solutions since it offers the greatest low-code platform for enterprises to construct valuable collaborative applications that boost corporate efficiency. However, the boards can be a little confusing at times, especially if you have big work teams; a little extra work in arranging the parts may be required. I'd want to extend the duration of alerts for posts or logs. I can only set a reminder for the next day right now. I'd also like to establish due dates and reminders for certain work deadlines.

What recommendations would you give to someone considering this product?

It is a fantastic tool for organizing the work and activities of both small and large groups. Before you set up your records, workspace, pages and so on try out all of the tools, Airtable enables users to work with a variety of data formats inside a single grid-based structure and assists in the development of cloud-based apps that interact easily with other solutions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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