What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Payroll category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

86 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative
11% Neutral
83% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 80

On-Demand/Off-Cycle Pay

100

Global/Multi-Country Payroll

100

Analytics and Reporting

100

Vacation and Leave Management

84

Direct Deposit

83

Compensation Management

82

Time and Attendance

82

Benefits Calculation

81

Tax Form Preparation

81

Taxation Deduction

79

HR Systems Interface

79

Vendor Capability Ratings

Average 74

Usability and Intuitiveness

78

Quality of Features

78

Ease of Implementation

77

Breadth of Features

76

Ease of Data Integration

76

Ease of IT Administration

75

Product Strategy and Rate of Improvement

74

Business Value Created

74

Availability and Quality of Training

74

Vendor Support

72

Ease of Customization

71

ADP Workforce Now Reviews

Lindsey J.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

A great payroll software and easy to use

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

With the help of ADP, the lms can mechanically enable new hiring and deactivate departing personnel. Because of this, enrollment can occur automatically and rapidly, without the need for any human intervention.

What is your favorite aspect of this product?

Every time there is an update, I find myself trying to figure out how to get up to speed on all the new features. Many of the improvements make it simpler to carry out the process, which is a major upside. Everything syncs up and runs smoothly.

What do you dislike most about this product?

Appliication for the Apple iPhone by ADP Before you can access the LMS's secure browser, you'll need to log in twice: first on the ADP mobile app and again on the ADP browser. There appears to be several problems with ADP, such as downtimes and the homepage appearing for only some users.

What recommendations would you give to someone considering this product?

We fixed an issue where certain workers' home screens weren't displaying the page's content (including its links) as expected. There has been no improvement in the company's performance.

Pros

  • Enables Productivity
  • Efficient Service
  • Performance Enhancing
  • Trustworthy

Matthew L.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good product, does the job

Likeliness to Recommend

6 /10

What differentiates ADP Workforce Now from other similar products?

Ease of use for all users.

What is your favorite aspect of this product?

Accuracy and consistency is pretty standard with ADP for Payroll and leave/time tracking.

What do you dislike most about this product?

Nothing to dislike!

What recommendations would you give to someone considering this product?

Good for the basics, integrations seem to work well.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Cons

  • Commodity Features
  • Charges for Enhancements

Hisham A.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Reliable but takes long to implement and customize

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

None, It's quite similar to other products.

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

difficult to implement, not enough training material

What recommendations would you give to someone considering this product?

consider all your options, this is not cheap and could take a while to implement

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Security Protects

Cons

  • Slower Product Innovation
  • Commodity Features
  • Less Efficient Service

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