What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Payroll category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

86 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative
11% Neutral
83% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 80

On-Demand/Off-Cycle Pay

100

Global/Multi-Country Payroll

100

Analytics and Reporting

100

Vacation and Leave Management

84

Direct Deposit

83

Compensation Management

82

Time and Attendance

82

Benefits Calculation

81

Tax Form Preparation

81

Taxation Deduction

79

HR Systems Interface

79

Vendor Capability Ratings

Average 74

Usability and Intuitiveness

78

Quality of Features

78

Ease of Implementation

77

Breadth of Features

76

Ease of Data Integration

76

Ease of IT Administration

75

Product Strategy and Rate of Improvement

74

Business Value Created

74

Availability and Quality of Training

74

Vendor Support

72

Ease of Customization

71

ADP Workforce Now Reviews

Jason R.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Excellent Human Resources and Payroll Software

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

The platform's ease of use and the streamlined processes it facilitates are two of my favorite features. Every business out there should be making use of this fantastic resource.

What is your favorite aspect of this product?

It's fantastic that we can finally see all of our benefits in one place thanks to the integration of the retirement dashboard with the current workforce. The employee voice is an interesting addition as well.

What do you dislike most about this product?

In my opinion, account managers and other forms of customer support might provide more timely responses and assistance. Sometimes I am able to work through problems on my own, but it would be much more efficient to have someone available.

What recommendations would you give to someone considering this product?

Log in to the retirement site right now and bring it into the workplace. This will be useful because I won't have to sign up for yet another site just to keep tabs on the info I need.

Pros

  • Enables Productivity
  • Saves Time
  • Security Protects
  • Helps Innovate

Kerron R.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

A Capable Human Resource Information System

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

ADP provides a wide range of components and is linked to a large library of third party applications that extend its functionality.

What is your favorite aspect of this product?

The interface is very user-friendly, and the ability to customize makes for a positive experience. The navigational components are logical and easy to follow for any type of user.

What do you dislike most about this product?

The reporting functionality, while very flexible, is not as intuitive as it should be when building custom reports within the system. The filter prompts are limited and the ability to preview lacks some interaction ability.

What recommendations would you give to someone considering this product?

The application is very good, but it will require some customization and hand holding when first implementing, I would recommend that you determine your Strategic HR Technology Roadmap and explore the third party application extensions for ADP before you decide that this may be the most appropriate solution for your needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service

Adam N.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent payroll and staff management features

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce's many useful features revolve around its ability to facilitate a quick and painless onboarding procedure. You can ask for paperwork and updates on its status if it hasn't been finished yet. Excellent, straightforward solution that simplifies regular tasks.

What is your favorite aspect of this product?

Employer Data Processing, ADP The new system makes it simple to access and manage my time and attendance records, personal data, leave requests, payroll data, tax documents, and benefit enrollment choices. Calculating vacation time manually. All of its details can be displayed by ADP. There's a spot for your own details that you can use right away, too.

What do you dislike most about this product?

Before, ADP Workforce Today loaded pages slowly and incorrectly. However, this issue appears to have been fixed. The only problem now is that I keep being logged out in the middle of the day.

What recommendations would you give to someone considering this product?

Once all of your paperwork and criteria are set up, ADP is a piece of software that can be used with minimal effort. All of your departments provide excellent service to your customers. The ability to tailor it to our needs is fantastic.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

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