Accelo
8.5 /10

What is Accelo?

Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.

Company Details


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Awards & Recognition

Accelo won the following awards in the Project Portfolio Management - Midmarket category

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Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

87 Likeliness to Recommend

96 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

4% Negative
4% Neutral
92% Positive

Pros

  • Reliable
  • Efficient Service
  • Trustworthy
  • Unique Features

Feature Ratings

Average 90

Resource Planning

91

Project Portfolio Management

91

Analytics and Reporting

91

Timesheet Management

89

Lifecycle Management

88

Vendor Capability Ratings

Average 87

Breadth of Features

93

Business Value Created

92

Product Strategy and Rate of Improvement

90

Availability and Quality of Training

90

Quality of Features

89

Ease of Data Integration

88

Ease of Implementation

87

Ease of IT Administration

84

Ease of Customization

82

Usability and Intuitiveness

82

Vendor Support

79

Accelo Reviews

Priyah M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2020

Powerful time tracking Software.

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

The collaboration among different projects with Accelo is more productive.

What is your favorite aspect of this product?

Its the simple management of task, documents, projects and files sharing power.

What do you dislike most about this product?

It only requires an experienced user to be able to manipulate Accelo fully.

What recommendations would you give to someone considering this product?

Accelo provides a nice and simple projects collaboration capabilities whereby all the members will stay full updated and task management through the tool its nice.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Janet L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2020

Unique marketing management software

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

The customer support and their online training.

What is your favorite aspect of this product?

Purchasing and expense tracking and the financial management power found on Accelo.

What do you dislike most about this product?

Accelo has never shown me some complications.

What recommendations would you give to someone considering this product?

The marketing tool with so many features which allows the user to easily customize them to different styles of usage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Diane K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Better project management.

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

Accelo is a great platform, it has allowed us to maintain a relationship of trust with our clients, it allows us to track invoices in case of any inconvenience. It allows a strict control of the support work, solving as soon as possible the problems that our customers have. It does not help to have a more complete vision of the common problems and to have the possible solutions within reach.

What is your favorite aspect of this product?

I like it because it has facilitated project management and specific customer-oriented tasks. In the area of human resources it allows to create an effective funnel that automates processes of receiving and processing of employee tickets alleviating our workload, it allows to interact better with candidates for a position.

What do you dislike most about this product?

I have no complaints about this tool, I think it works very well.

What recommendations would you give to someone considering this product?

I recommend training for all staff because it is a tool with many features.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Caring
  • Saves Time

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