What is Accelo?
Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
96 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Reliable
- Efficient Service
- Trustworthy
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Resource Planning
Project Portfolio Management
Analytics and Reporting
Timesheet Management
Lifecycle Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Quality of Features
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
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Accelo Reviews
Priyah M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Initial Implementation
Submitted Oct 2020
Powerful time tracking Software.
Likeliness to Recommend
What differentiates Accelo from other similar products?
The collaboration among different projects with Accelo is more productive.
What is your favorite aspect of this product?
Its the simple management of task, documents, projects and files sharing power.
What do you dislike most about this product?
It only requires an experienced user to be able to manipulate Accelo fully.
What recommendations would you give to someone considering this product?
Accelo provides a nice and simple projects collaboration capabilities whereby all the members will stay full updated and task management through the tool its nice.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Janet L.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Oct 2020
Unique marketing management software
Likeliness to Recommend
What differentiates Accelo from other similar products?
The customer support and their online training.
What is your favorite aspect of this product?
Purchasing and expense tracking and the financial management power found on Accelo.
What do you dislike most about this product?
Accelo has never shown me some complications.
What recommendations would you give to someone considering this product?
The marketing tool with so many features which allows the user to easily customize them to different styles of usage.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Diane K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2020
Better project management.
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo is a great platform, it has allowed us to maintain a relationship of trust with our clients, it allows us to track invoices in case of any inconvenience. It allows a strict control of the support work, solving as soon as possible the problems that our customers have. It does not help to have a more complete vision of the common problems and to have the possible solutions within reach.
What is your favorite aspect of this product?
I like it because it has facilitated project management and specific customer-oriented tasks. In the area of human resources it allows to create an effective funnel that automates processes of receiving and processing of employee tickets alleviating our workload, it allows to interact better with candidates for a position.
What do you dislike most about this product?
I have no complaints about this tool, I think it works very well.
What recommendations would you give to someone considering this product?
I recommend training for all staff because it is a tool with many features.
Pros
- Continually Improving Product
- Performance Enhancing
- Caring
- Saves Time