Voice of the Customer
Top AskNicely Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

AskNicely connects real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) framework. AskNicely measures every customer experience, coaches and motivates your frontline teams, and makes every location perform like your best.

7.6

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Score

+86

Emotional
Footprint

19

Reviews

Best Alternatives and Competitors to AskNicely

Compare how AskNicely stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

SandSIV Switzerland Ltd.

sandsiv+

8.4

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Score

+97

Emotional
Footprint

30

Reviews

Reviews Say

Compared to AskNicely, sandsiv+ is:

More Innovative

More Inspiring

Better at Training

Better at Support

More Transparent

Better at Integrating

Adobe Systems

Adobe Analytics

8.1

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Score

+94

Emotional
Footprint

18

Reviews

Reviews Say

Compared to AskNicely, Adobe Analytics is:

More Inspiring

More Innovative

More Reliable

Better at Integrating

Harder to Implement

Harder to Use

Momentive

SurveyMonkey Enterprise

8.1

Composite
Score

+82

Emotional
Footprint

38

Reviews

Reviews Say

Compared to AskNicely, SurveyMonkey Enterprise is:

More Innovative

Better at Training

Better at Integrating

Less Caring

Less Respectful

Worse at Support

Forsta

Forsta

7.8

Composite
Score

+92

Emotional
Footprint

25

Reviews

Reviews Say

Compared to AskNicely, Forsta is:

More Inspiring

More Innovative

More Reliable

Harder to Use

Worse at Support

Harder to Implement

Momentive

GetFeedback

7.7

Composite
Score

+87

Emotional
Footprint

13

Reviews

Reviews Say

Compared to AskNicely, GetFeedback is:

Better at Training

More Inspiring

Better at Support

Better at Integrating

More Innovative

Less Caring

Hotjar

Hotjar

7.6

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Score

+84

Emotional
Footprint

13

Reviews

Reviews Say

Compared to AskNicely, Hotjar is:

More Transparent

More Innovative

More Reliable

Less Caring

Less Respectful

Less Efficient

Gainsight

Gainsight Customer Success

7.5

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Score

+75

Emotional
Footprint

15

Reviews

Reviews Say

Compared to AskNicely, Gainsight Customer Success is:

Less Efficient

Less Caring

Less Respectful

Less Innovative

Worse at Support

Harder to Implement

SurveySparrow Inc

SurveySparrow

7.4

Composite
Score

+75

Emotional
Footprint

26

Reviews

Reviews Say

Compared to AskNicely, SurveySparrow is:

More Innovative

Less Caring

Less Respectful

Less Reliable

Less Efficient

Worse at Support

Medallia Inc.

Medallia Experience Cloud

7.3

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Score

+73

Emotional
Footprint

25

Reviews

Reviews Say

Compared to AskNicely, Medallia Experience Cloud is:

Better at Training

Less Caring

Less Respectful

Less Efficient

Less Inspiring

Harder to Customize

Qualtrics

Qualtrics CustomerXM

7.2

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Score

+84

Emotional
Footprint

21

Reviews

Reviews Say

Compared to AskNicely, Qualtrics CustomerXM is:

More Innovative

More Inspiring

Less Caring

Harder to Use

Harder to Customize

Less Efficient

Concentrix Corp

ConcentrixCX

7.2

Composite
Score

+88

Emotional
Footprint

13

Reviews

Reviews Say

Compared to AskNicely, ConcentrixCX is:

More Inspiring

More Transparent

Harder to Implement

Harder to Customize

Worse at Integrating

Worse at Support

Alchemer LLC

Alchemer

7.2

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Score

+71

Emotional
Footprint

22

Reviews

Reviews Say

Compared to AskNicely, Alchemer is:

Less Caring

Less Efficient

Less Transparent

Less Inspiring

Worse at Support

Less Innovative

Verint

Verint Experience Management

6.9

Composite
Score

+79

Emotional
Footprint

12

Reviews

Reviews Say

Compared to AskNicely, Verint Experience Management is:

More Innovative

More Inspiring

Harder to Use

Harder to Implement

Worse at Support

Worse at Integrating

Questback

QuestionPro CX

6.8

Composite
Score

+62

Emotional
Footprint

10

Reviews

Reviews Say

Compared to AskNicely, QuestionPro CX is:

Less Efficient

Less Innovative

Harder to Use

Less Caring

Less Transparent

Less Inspiring

InMoment

InMoment Experience Intelligence

6.6

Composite
Score

+78

Emotional
Footprint

10

Reviews

Reviews Say

Compared to AskNicely, InMoment Experience Intelligence is:

Less Innovative

Harder to Customize

Harder to Use

Harder to Implement

Less Inspiring

Less Reliable

Most Popular AskNicely Comparisons