Customer Data Platform
Top Salesforce Marketing Cloud Personalization Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Salesforce Marketing Cloud Personalization, formerly Interaction Studio, make 1-to-1 engagement a reality - across all touchpoints. Deliver truly relevant customer experiences with Salesforce's leading real-time personalization and interaction management solution. Understand each customer's wants and needs with Interaction Studio from Salesforce.

7.9

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Score

+92

Emotional
Footprint

16

Reviews

Best Alternatives and Competitors to Salesforce Marketing Cloud Personalization

Compare how Salesforce Marketing Cloud Personalization stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Twilio

Twilio Segment CDP

8.6

Composite
Score

+97

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Twilio Segment CDP is:

More Respectful

Better at Integrating

More Reliable

More Transparent

Easier to Use

Worse at Training

Salesforce.com Inc

Salesforce Data 360

8.4

Composite
Score

+95

Emotional
Footprint

59

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Salesforce Data 360 is:

More Respectful

Better at Integrating

More Transparent

More Reliable

Harder to Implement

Worse at Support

Tealium

Tealium AudienceStream CDP

8.4

Composite
Score

+91

Emotional
Footprint

49

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Tealium AudienceStream CDP is:

More Reliable

Better at Integrating

More Respectful

Less Caring

Harder to Implement

Less Efficient

Microsoft Corporation

Dynamics 365 Customer Insights

8.3

Composite
Score

+97

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Dynamics 365 Customer Insights is:

More Respectful

More Reliable

Better at Integrating

More Transparent

More Innovative

Harder to Implement

Klaviyo

Klaviyo

8.3

Composite
Score

+84

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Klaviyo is:

More Respectful

Less Inspiring

Less Efficient

Less Caring

Harder to Implement

Less Innovative

SALESmanago

SALESmanago

7.6

Composite
Score

+90

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, SALESmanago is:

More Respectful

More Caring

Less Efficient

Harder to Implement

Less Innovative

Less Inspiring

zeotap GmbH

Zeotap CDP

7.5

Composite
Score

+93

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Zeotap CDP is:

More Respectful

Better at Integrating

More Transparent

Worse at Training

Less Efficient

Less Inspiring

Bloomreach Inc

Bloomreach Engagement

7.5

Composite
Score

+83

Emotional
Footprint

24

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Bloomreach Engagement is:

Less Caring

Less Inspiring

Less Efficient

Harder to Implement

Worse at Training

Less Transparent

Optimizely, Inc.

Optimizely Data Platform

7.5

Composite
Score

+80

Emotional
Footprint

32

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Optimizely Data Platform is:

More Reliable

Less Inspiring

Less Efficient

Less Caring

Less Transparent

Harder to Implement

Optimove

Optimove Engage

7.4

Composite
Score

+88

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Optimove Engage is:

Easier to Use

Better at Integrating

Less Efficient

Less Inspiring

Less Innovative

Harder to Implement

Adobe Systems

Adobe Experience Platform

7.4

Composite
Score

+91

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Adobe Experience Platform is:

More Respectful

More Reliable

Less Efficient

Harder to Implement

Less Caring

Harder to Customize

Ortto

Ortto

7.4

Composite
Score

+89

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Ortto is:

Less Efficient

Less Caring

Harder to Implement

Harder to Customize

Harder to Use

Less Transparent

Catalyst Software

Catalyst

7.3

Composite
Score

+90

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Catalyst is:

More Transparent

Worse at Integrating

Worse at Support

Less Reliable

Less Inspiring

Less Innovative

Hightouch

Hightouch Customer Studio

7.2

Composite
Score

+85

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Hightouch Customer Studio is:

Better at Integrating

Easier to Use

Less Efficient

Worse at Training

Less Transparent

Less Inspiring

Red Eye International Ltd.

RedEye

7.0

Composite
Score

+85

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, RedEye is:

Less Efficient

Less Inspiring

Less Innovative

Worse at Support

Worse at Integrating

Less Transparent

Planhat

Planhat

7.0

Composite
Score

+82

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Planhat is:

Less Innovative

Harder to Implement

Less Efficient

Less Caring

Less Respectful

Worse at Support

Simon Data

Simon AI

6.9

Composite
Score

+85

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Simon AI is:

More Reliable

Less Efficient

Harder to Implement

Worse at Support

Less Transparent

Worse at Integrating

Most Popular Salesforce Marketing Cloud Personalization Comparisons