Customer Data Platform
Top Salesforce Marketing Cloud Personalization Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Salesforce Marketing Cloud Personalization, formerly Interaction Studio, make 1-to-1 engagement a reality - across all touchpoints. Deliver truly relevant customer experiences with Salesforce's leading real-time personalization and interaction management solution. Understand each customer's wants and needs with Interaction Studio from Salesforce.

8.1

Composite
Score

+97

Emotional
Footprint

14

Reviews

Best Alternatives and Competitors to Salesforce Marketing Cloud Personalization

Compare how Salesforce Marketing Cloud Personalization stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Twilio

Segment

8.4

Composite
Score

+97

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Segment is:

More Respectful

More Inspiring

More Caring

Worse at Support

Harder to Implement

Worse at Training

Salesforce.com Inc

Salesforce Data 360

8.4

Composite
Score

+95

Emotional
Footprint

49

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Salesforce Data 360 is:

More Respectful

Better at Integrating

More Inspiring

Harder to Implement

Worse at Support

Less Transparent

Microsoft Corporation

Dynamics 365 Customer Insights

8.1

Composite
Score

+96

Emotional
Footprint

19

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Dynamics 365 Customer Insights is:

More Innovative

More Respectful

More Caring

More Reliable

Harder to Implement

Worse at Support

Klaviyo

Klaviyo

8.0

Composite
Score

+93

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Klaviyo is:

Easier to Use

More Innovative

More Respectful

Less Efficient

Harder to Implement

Worse at Support

Tealium

Tealium AudienceStream CDP

8.0

Composite
Score

+89

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Tealium AudienceStream CDP is:

Harder to Implement

Less Transparent

Less Caring

Less Efficient

Harder to Use

Less Inspiring

SALESmanago

SALESmanago

7.9

Composite
Score

+95

Emotional
Footprint

19

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, SALESmanago is:

More Respectful

More Caring

Easier to Customize

Less Efficient

Harder to Implement

Less Inspiring

Hightouch

Hightouch Customer Studio

7.8

Composite
Score

+87

Emotional
Footprint

13

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Hightouch Customer Studio is:

Easier to Use

More Reliable

Better at Support

Less Efficient

Less Inspiring

Less Transparent

Openprise

Openprise RevOps Automation

7.8

Composite
Score

+99

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Openprise RevOps Automation is:

Better at Integrating

Better at Training

More Inspiring

More Innovative

More Respectful

Harder to Implement

SAP

SAP Customer Data Platform

7.7

Composite
Score

+87

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, SAP Customer Data Platform is:

More Respectful

Better at Training

Harder to Implement

Less Transparent

Less Efficient

Less Caring

Adobe Systems

Adobe Experience Platform

7.6

Composite
Score

+95

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Adobe Experience Platform is:

More Inspiring

More Innovative

Less Efficient

Worse at Support

Harder to Implement

Harder to Customize

Planhat

Planhat

7.4

Composite
Score

+81

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Planhat is:

Less Innovative

Less Respectful

Harder to Implement

Less Transparent

Less Efficient

Worse at Training

Bloomreach Inc

Bloomreach Engagement

7.3

Composite
Score

+81

Emotional
Footprint

19

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Bloomreach Engagement is:

Less Inspiring

Less Transparent

Less Efficient

Harder to Implement

Worse at Support

Less Innovative

Optimizely, Inc.

Optimizely Data Platform

7.3

Composite
Score

+76

Emotional
Footprint

25

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Optimizely Data Platform is:

Less Inspiring

Less Caring

Less Transparent

Less Efficient

Less Respectful

Worse at Support

Most Popular Salesforce Marketing Cloud Personalization Comparisons