Customer Data Platform
Top Dynamics 365 Customer Insights Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time. Deliver personalized, responsive, and connected customer journeys using built-in AI and analytics.

8.3

Composite
Score

+97

Emotional
Footprint

22

Reviews

Best Alternatives and Competitors to Dynamics 365 Customer Insights

Compare how Dynamics 365 Customer Insights stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Twilio

Twilio Segment CDP

8.6

Composite
Score

+97

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Twilio Segment CDP is:

Easier to Implement

Easier to Use

More Inspiring

Worse at Support

Worse at Training

Less Innovative

Salesforce.com Inc

Salesforce Data 360

8.4

Composite
Score

+95

Emotional
Footprint

59

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Salesforce Data 360 is:

More Inspiring

Less Reliable

Worse at Support

Less Innovative

Less Transparent

Less Caring

Tealium

Tealium AudienceStream CDP

8.4

Composite
Score

+91

Emotional
Footprint

50

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Tealium AudienceStream CDP is:

Easier to Implement

Less Caring

Less Transparent

Harder to Customize

Less Innovative

Less Efficient

Klaviyo

Klaviyo

8.3

Composite
Score

+84

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Klaviyo is:

Less Inspiring

Less Caring

Less Efficient

Less Innovative

Less Transparent

Less Reliable

Salesforce.com Inc

Salesforce Marketing Cloud Personalization

7.9

Composite
Score

+92

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Salesforce Marketing Cloud Personalization is:

Easier to Implement

Less Respectful

Less Reliable

Worse at Integrating

Less Transparent

Less Innovative

SALESmanago

SALESmanago

7.6

Composite
Score

+90

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, SALESmanago is:

Less Efficient

Less Innovative

Less Reliable

Worse at Integrating

Less Transparent

Less Inspiring

zeotap GmbH

Zeotap CDP

7.5

Composite
Score

+93

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Zeotap CDP is:

Worse at Training

Less Efficient

Less Reliable

Less Inspiring

Less Caring

Harder to Customize

Bloomreach Inc

Bloomreach Engagement

7.5

Composite
Score

+83

Emotional
Footprint

25

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Bloomreach Engagement is:

Less Caring

Less Transparent

Less Inspiring

Less Efficient

Less Reliable

Less Innovative

Optimizely Inc.

Optimizely Data Platform

7.5

Composite
Score

+80

Emotional
Footprint

32

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Optimizely Data Platform is:

Less Transparent

Less Caring

Less Inspiring

Less Efficient

Less Innovative

Worse at Support

Optimove

Optimove Engage

7.4

Composite
Score

+88

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Optimove Engage is:

Easier to Use

Less Transparent

Less Innovative

Less Reliable

Less Respectful

Less Efficient

Adobe Systems

Adobe Experience Platform

7.4

Composite
Score

+91

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Adobe Experience Platform is:

Less Efficient

Less Caring

Harder to Customize

Worse at Support

Harder to Implement

Worse at Integrating

Ortto

Ortto

7.4

Composite
Score

+89

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Ortto is:

Less Efficient

Less Caring

Less Transparent

Less Reliable

Harder to Customize

Worse at Integrating

Totango, Inc

Catalyst

7.3

Composite
Score

+90

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Catalyst is:

Worse at Integrating

Less Reliable

Worse at Support

Less Innovative

Less Respectful

Harder to Customize

Hightouch

Hightouch Customer Studio

7.2

Composite
Score

+85

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Hightouch Customer Studio is:

Less Reliable

Less Transparent

Less Respectful

Less Efficient

Harder to Customize

Worse at Training

Red Eye International Ltd.

RedEye

7.0

Composite
Score

+85

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, RedEye is:

Less Innovative

Less Efficient

Worse at Integrating

Less Inspiring

Worse at Support

Less Transparent

Planhat

Planhat

7.0

Composite
Score

+82

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Planhat is:

Less Innovative

Less Respectful

Less Caring

Less Efficient

Less Reliable

Worse at Support

Simon Data

Simon AI

6.9

Composite
Score

+85

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Simon AI is:

Less Transparent

Less Efficient

Worse at Support

Worse at Integrating

Harder to Implement

Harder to Customize

Most Popular Dynamics 365 Customer Insights Comparisons