Customer Data Platform
Top Dynamics 365 Customer Insights Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time. Deliver personalized, responsive, and connected customer journeys using built-in AI and analytics.

8.3

Composite
Score

+97

Emotional
Footprint

23

Reviews

Best Alternatives and Competitors to Dynamics 365 Customer Insights

Compare how Dynamics 365 Customer Insights stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Twilio

Twilio Segment CDP

8.6

Composite
Score

+97

Emotional
Footprint

43

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Twilio Segment CDP is:

Easier to Use

Easier to Implement

Worse at Support

Less Innovative

Worse at Training

Less Reliable

Tealium

Tealium AudienceStream CDP

8.4

Composite
Score

+91

Emotional
Footprint

51

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Tealium AudienceStream CDP is:

Less Caring

Less Transparent

Harder to Customize

Less Innovative

Less Efficient

Less Inspiring

Salesforce.com Inc

Salesforce Data 360

8.4

Composite
Score

+94

Emotional
Footprint

63

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Salesforce Data 360 is:

Less Reliable

Less Efficient

Worse at Support

Less Innovative

Less Respectful

Harder to Customize

Klaviyo

Klaviyo

8.3

Composite
Score

+84

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Klaviyo is:

Less Caring

Less Inspiring

Less Efficient

Less Innovative

Less Transparent

Less Reliable

Salesforce.com Inc

Salesforce Marketing Cloud Personalization

7.9

Composite
Score

+92

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Salesforce Marketing Cloud Personalization is:

Easier to Implement

Better at Training

Less Respectful

Less Reliable

Worse at Integrating

Less Transparent

SALESmanago

SALESmanago

7.6

Composite
Score

+90

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, SALESmanago is:

Better at Training

Less Efficient

Less Innovative

Less Reliable

Worse at Integrating

Less Transparent

zeotap GmbH

Zeotap CDP

7.5

Composite
Score

+93

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Zeotap CDP is:

Less Efficient

Less Reliable

Less Inspiring

Worse at Training

Less Caring

Harder to Customize

Bloomreach Inc

Bloomreach Engagement

7.5

Composite
Score

+83

Emotional
Footprint

25

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Bloomreach Engagement is:

Less Caring

Less Transparent

Less Inspiring

Less Efficient

Less Reliable

Less Innovative

Optimizely Inc.

Optimizely Data Platform

7.5

Composite
Score

+80

Emotional
Footprint

32

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Optimizely Data Platform is:

Less Transparent

Less Caring

Less Inspiring

Less Efficient

Less Innovative

Less Respectful

Optimove

Optimove Engage

7.4

Composite
Score

+88

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Optimove Engage is:

Easier to Use

Less Transparent

Less Innovative

Less Reliable

Less Respectful

Less Efficient

Adobe Systems

Adobe Experience Platform

7.4

Composite
Score

+91

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Adobe Experience Platform is:

Less Efficient

Less Caring

Harder to Customize

Worse at Support

Harder to Implement

Worse at Integrating

Planhat

Planhat

7.0

Composite
Score

+82

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Planhat is:

Less Innovative

Less Respectful

Less Caring

Less Efficient

Less Reliable

Worse at Support

Most Popular Dynamics 365 Customer Insights Comparisons