Customer Intelligence
Top Dynamics 365 Customer Insights Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time.

7.3

Composite
Score

+85

Emotional
Footprint

25

Reviews

Best Alternatives and Competitors to Dynamics 365 Customer Insights

Compare how Dynamics 365 Customer Insights stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Semrush

Semrush

8.6

Composite
Score

+89

Emotional
Footprint

35

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Semrush is:

More Innovative

More Inspiring

More Reliable

Better at Support

More Caring

Better at Integrating

HubSpot

HubSpot Sales Hub

8.5

Composite
Score

+87

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, HubSpot Sales Hub is:

More Inspiring

Better at Training

Better at Support

More Innovative

More Reliable

Harder to Customize

Google

Google Analytics

8.4

Composite
Score

+82

Emotional
Footprint

69

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Google Analytics is:

Less Efficient

Less Caring

Harder to Implement

Less Innovative

Worse at Support

Less Transparent

Qualtrics

Qualtrics CoreXM

8.2

Composite
Score

+86

Emotional
Footprint

27

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Qualtrics CoreXM is:

Better at Training

More Inspiring

Easier to Implement

Less Caring

Less Efficient

Less Transparent

Google

Looker

8.2

Composite
Score

+84

Emotional
Footprint

26

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Looker is:

Better at Support

Better at Training

More Caring

Less Reliable

Less Inspiring

Harder to Implement

Adobe Systems

Adobe Analytics

8.1

Composite
Score

+88

Emotional
Footprint

44

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Adobe Analytics is:

Better at Support

More Inspiring

More Respectful

Easier to Use

Less Efficient

Harder to Implement

Graphext

Graphext

8.1

Composite
Score

+99

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Graphext is:

Better at Support

More Inspiring

Better at Training

More Transparent

More Caring

Easier to Use

SAP

SAP Analytics Cloud

7.7

Composite
Score

+86

Emotional
Footprint

30

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, SAP Analytics Cloud is:

More Respectful

Easier to Use

More Transparent

Harder to Customize

Harder to Implement

Less Efficient

Salesforce.com Inc

Tableau CRM Analytics

7.6

Composite
Score

+84

Emotional
Footprint

30

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Tableau CRM Analytics is:

Less Innovative

Less Efficient

Harder to Implement

Less Inspiring

Worse at Integrating

Less Transparent

Audiense Ltd

Audiense Insights

7.6

Composite
Score

+88

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Audiense Insights is:

More Transparent

More Reliable

Less Caring

Worse at Integrating

Harder to Customize

Less Efficient

People Pattern

People Pattern

7.4

Composite
Score

+87

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, People Pattern is:

More Caring

Easier to Use

More Inspiring

Less Reliable

Harder to Implement

Less Efficient

Oracle

Oracle Unity Customer Data Platform

7.1

Composite
Score

+78

Emotional
Footprint

19

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Oracle Unity Customer Data Platform is:

Less Reliable

Less Caring

Less Respectful

Harder to Implement

Less Innovative

Less Efficient

Most Popular Dynamics 365 Customer Insights Comparisons