Customer Intelligence
Top Dynamics 365 Customer Insights Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time. Deliver personalized, responsive, and connected customer journeys using built-in AI and analytics.

7.9

Composite
Score

+91

Emotional
Footprint

35

Reviews

Best Alternatives and Competitors to Dynamics 365 Customer Insights

Compare how Dynamics 365 Customer Insights stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

HubSpot

HubSpot Sales Hub

8.9

Composite
Score

+94

Emotional
Footprint

79

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, HubSpot Sales Hub is:

Better at Training

Easier to Implement

Easier to Use

Better at Integrating

More Innovative

Less Transparent

Semrush

Semrush

8.9

Composite
Score

+94

Emotional
Footprint

69

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Semrush is:

Easier to Implement

More Innovative

Better at Training

More Reliable

More Inspiring

Less Transparent

Google

Google Analytics

8.8

Composite
Score

+90

Emotional
Footprint

238

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Google Analytics is:

Better at Training

Less Caring

Less Innovative

Less Transparent

Less Efficient

Worse at Support

Google

Looker

8.7

Composite
Score

+90

Emotional
Footprint

54

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Looker is:

Easier to Implement

Better at Training

More Caring

Less Innovative

Less Reliable

Less Respectful

Adobe Systems

Adobe Analytics

8.1

Composite
Score

+89

Emotional
Footprint

53

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Adobe Analytics is:

Better at Support

Easier to Customize

Less Efficient

Less Reliable

Less Transparent

Less Caring

Graphext

Graphext

8.1

Composite
Score

+98

Emotional
Footprint

27

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Graphext is:

Better at Training

Easier to Implement

Easier to Use

More Inspiring

Better at Support

More Innovative

Qualtrics

Qualtrics Strategy & Research

7.9

Composite
Score

+81

Emotional
Footprint

33

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Qualtrics Strategy & Research is:

Easier to Implement

Better at Training

Less Efficient

Less Transparent

Less Caring

Less Inspiring

Salesforce.com Inc

Tableau CRM Analytics

7.9

Composite
Score

+87

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Tableau CRM Analytics is:

Better at Training

Less Efficient

Less Transparent

Less Innovative

Less Inspiring

Worse at Support

Audiense Ltd

Audiense Insights

7.7

Composite
Score

+95

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Audiense Insights is:

More Transparent

More Reliable

Harder to Customize

Worse at Integrating

Worse at Support

Less Caring

People Pattern

People Pattern

7.6

Composite
Score

+96

Emotional
Footprint

34

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, People Pattern is:

More Inspiring

Harder to Use

Worse at Support

Harder to Customize

Worse at Training

Harder to Implement

Oracle

Oracle Unity Customer Data Platform

7.6

Composite
Score

+90

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Oracle Unity Customer Data Platform is:

Less Reliable

Less Caring

Less Innovative

Worse at Training

Harder to Use

Worse at Integrating

SAP

SAP Analytics Cloud

7.5

Composite
Score

+88

Emotional
Footprint

32

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, SAP Analytics Cloud is:

Worse at Support

Less Efficient

Less Reliable

Less Inspiring

Harder to Customize

Less Innovative

Precisely

Precisely PlaceIQ

7.0

Composite
Score

+78

Emotional
Footprint

18

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Precisely PlaceIQ is:

Easier to Implement

Less Efficient

Less Reliable

Less Caring

Less Respectful

Worse at Training

Most Popular Dynamics 365 Customer Insights Comparisons