Customer Intelligence
Top Dynamics 365 Customer Insights Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time.

7.3

Composite
Score

+84

Emotional
Footprint

24

Reviews

Best Alternatives and Competitors to Dynamics 365 Customer Insights

Compare how Dynamics 365 Customer Insights stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Semrush

Semrush

8.6

Composite
Score

+89

Emotional
Footprint

33

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Semrush is:

More Innovative

More Inspiring

More Reliable

Better at Support

More Caring

Better at Integrating

Google

Google Analytics

8.4

Composite
Score

+82

Emotional
Footprint

68

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Google Analytics is:

More Inspiring

Harder to Implement

Less Efficient

Less Caring

Worse at Support

Less Innovative

HubSpot

HubSpot Sales Hub

8.3

Composite
Score

+87

Emotional
Footprint

29

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, HubSpot Sales Hub is:

More Inspiring

Better at Training

More Innovative

Better at Support

Harder to Customize

Harder to Implement

Google

Looker

8.2

Composite
Score

+84

Emotional
Footprint

26

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Looker is:

More Caring

Better at Support

Better at Training

More Innovative

Less Reliable

Harder to Implement

Adobe Systems

Adobe Analytics

8.1

Composite
Score

+88

Emotional
Footprint

44

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Adobe Analytics is:

More Inspiring

Better at Support

More Respectful

More Innovative

Easier to Customize

Harder to Implement

Graphext

Graphext

8.1

Composite
Score

+99

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Graphext is:

More Inspiring

Better at Support

Better at Training

More Transparent

More Caring

More Innovative

Qualtrics

Qualtrics CoreXM

8.0

Composite
Score

+85

Emotional
Footprint

26

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Qualtrics CoreXM is:

More Inspiring

Better at Training

Easier to Customize

Easier to Implement

Less Caring

Less Transparent

SAP

SAP Analytics Cloud

7.7

Composite
Score

+86

Emotional
Footprint

30

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, SAP Analytics Cloud is:

More Respectful

More Caring

More Transparent

Easier to Use

Harder to Implement

Harder to Customize

Salesforce.com Inc

Tableau CRM Analytics

7.6

Composite
Score

+84

Emotional
Footprint

30

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Tableau CRM Analytics is:

More Respectful

Less Innovative

Harder to Implement

Less Efficient

Worse at Integrating

Less Inspiring

Audiense Ltd

Audiense Insights

7.6

Composite
Score

+88

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Audiense Insights is:

More Transparent

More Reliable

Better at Training

Less Caring

Worse at Integrating

Harder to Customize

People Pattern

People Pattern

7.4

Composite
Score

+87

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, People Pattern is:

More Caring

More Inspiring

Better at Integrating

Easier to Use

Less Reliable

Harder to Implement

Oracle

Oracle Unity Customer Data Platform

7.1

Composite
Score

+78

Emotional
Footprint

19

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Oracle Unity Customer Data Platform is:

Less Reliable

Less Caring

Less Respectful

Harder to Implement

Less Innovative

Less Efficient

Most Popular Dynamics 365 Customer Insights Comparisons