Emotional Footprint Awards 2021

Digital Workplace


SoftwareReviews names Interact, Powell 365, LumApps, Asana Platform, and Workgrid as Digital Workplace Emotional Footprint Award Winners.


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Digital Workplace

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Interact Limited

Interact

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

9.1

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 93% Positive
Badge Winner
15Reviews

POWELL SOFTWARE

Powell 365

Powell Software helps customers drive their digital transformation by offering customizable Digital Workplace Solutions built on top of the Microsoft 365 platform. Founded in 2016, Powell Software has now more than 300 customers across the globe with offices in North-America, Europe and Asia. Powell Software works with a network of certified partners who resell and implement the Powell Software solutions.

9.0

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

0% Negative 95% Positive
Badge Winner
14Reviews

LumApps

LumApps

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

9.0

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 94% Positive
Badge Winner
10Reviews

Asana, Inc.

Asana Platform

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

9.0

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 91% Positive
Badge Winner
25Reviews

Workgrid Software LLC

Workgrid

Workgrid provides a platform for streamlined and effective communications that connects employees with information they want and need from any device. By intelligently delivering information that is personalized and contextual per employee, Workgrid keeps employees engaged with information that is only of interest and relevance. Workgrid enhances employee productivity and dramatically reduces the number of clicks required to obtain employee-specific information by consolidating everything to a simple access point.

9.0

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

3% Negative 96% Positive
Badge Winner
10Reviews

Other Evaluated Vendors


ThoughtFarmer

ThoughtFarmer

ThoughtFarmer is Social Intranet Software. It combines traditional intranet features — things like news, structured content, search and an employee directory — with social software features, like blogs, feeds, wikis and social networks. The result is a friendly, easy-to-use platform.

8.9

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

0% Negative 95% Positive
15Reviews

Kissflow Inc.

Kissflow Digital Workplace

At Kissflow, the unified digital workplace is a remedy, presented as a platform. You can use it to take on various aspects of work–processes, projects, cases, and collaboration. You can handle everything from budget approval requests and advertising campaigns to customer inquiries and policy revisions, all on a single, central system.

8.9

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 94% Positive
17Reviews

MangoApps Inc

MangoApps

MangoSuite brings employee communication, engagement, intranet and teamwork into one unified portal. By deploying one single system (instead of a patchwork of siloed tools) across the entire organization, companies can empower all employees and significantly increase productivity, engagement, and satisfaction.

8.6

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

0% Negative 91% Positive
12Reviews

Microsoft

Microsoft Teams

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

8.5

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 88% Positive
103Reviews

Valo Intranet

Valo

Valo Intranet is the center of all internal communication and teamwork in your organization. It offers all the features your team will need – along with a beautiful user experience.

8.4

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 86% Positive
11Reviews

IGLOO Software Inc

Igloo

Your Igloo starts with our built-in features: blogs, calendars, file sharing, forums, microblogs,tasks and wikis. You can use them together, or only the ones you need. Your team will love it and IT can rest easy knowing your data is in one secure location instead of spread across multiple consumer-grade applications.

8.0

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

3% Negative 82% Positive
15Reviews

Unily

Unily's Digital Experience Platform

Unily's Digital Experience Cloud is an award-winning digital experience platform that empowers modern businesses with the best tools to communicate, collaborate and innovate. Whether you need a platform to power your workforce or a portal to connect with your customers, Unily’s adaptable DXC delivers extraordinary digital experiences in any scenario. Use its Intranet, Extranet and Portal solutions to support internal teams with exceptional enterprise experiences or delight your customers with a digital platform that represents your business at its best and lets you build relationships that last.

8.0

CX Score

CX
Score

+73

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

8% Negative 81% Positive
15Reviews

Citrix Systems, Inc.

Citrix Digital Workspace

Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.

7.9

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

7% Negative 85% Positive
12Reviews

Facebook

Workplace from Facebook

Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

7.6

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 77% Positive
22Reviews

Jostle Corporation

Jostle People Engagement Platform

Jostle is the creator of a new kind of employee intranet. Our People Engagement® platform is helping organizations around the world become extraordinary. It creates connected and vibrant workplaces by engaging employees, enabling communication, and driving workplace culture.

7.6

CX Score

CX
Score

+73

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

10% Negative 84% Positive
16Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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