Emotional Footprint Awards 2021
Digital Workplace
SoftwareReviews names Interact, Powell 365, LumApps, Asana Platform, and Workgrid as Digital Workplace Emotional Footprint Award Winners.
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Digital Workplace
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Interact Limited
Interact
Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.
9.1
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
POWELL SOFTWARE
Powell 365
Powell Software helps customers drive their digital transformation by offering customizable Digital Workplace Solutions built on top of the Microsoft 365 platform. Founded in 2016, Powell Software has now more than 300 customers across the globe with offices in North-America, Europe and Asia. Powell Software works with a network of certified partners who resell and implement the Powell Software solutions.
9.0
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
LumApps
LumApps
LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.
9.0
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Workgrid Software LLC
Workgrid
Workgrid provides a platform for streamlined and effective communications that connects employees with information they want and need from any device. By intelligently delivering information that is personalized and contextual per employee, Workgrid keeps employees engaged with information that is only of interest and relevance. Workgrid enhances employee productivity and dramatically reduces the number of clicks required to obtain employee-specific information by consolidating everything to a simple access point.
9.0
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Other Evaluated Vendors
ThoughtFarmer
ThoughtFarmer
ThoughtFarmer is Social Intranet Software. It combines traditional intranet features — things like news, structured content, search and an employee directory — with social software features, like blogs, feeds, wikis and social networks. The result is a friendly, easy-to-use platform.
8.9
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Kissflow Inc.
Kissflow Digital Workplace
At Kissflow, the unified digital workplace is a remedy, presented as a platform. You can use it to take on various aspects of work–processes, projects, cases, and collaboration. You can handle everything from budget approval requests and advertising campaigns to customer inquiries and policy revisions, all on a single, central system.
8.9
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
MangoApps Inc
MangoApps
MangoSuite brings employee communication, engagement, intranet and teamwork into one unified portal. By deploying one single system (instead of a patchwork of siloed tools) across the entire organization, companies can empower all employees and significantly increase productivity, engagement, and satisfaction.
8.6
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Microsoft
Microsoft Teams
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
8.5
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Valo Intranet
Valo
Valo Intranet is the center of all internal communication and teamwork in your organization. It offers all the features your team will need – along with a beautiful user experience.
8.4
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
IGLOO Software Inc
Igloo
Your Igloo starts with our built-in features: blogs, calendars, file sharing, forums, microblogs,tasks and wikis. You can use them together, or only the ones you need. Your team will love it and IT can rest easy knowing your data is in one secure location instead of spread across multiple consumer-grade applications.
8.0
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Unily
Unily's Digital Experience Platform
Unily's Digital Experience Cloud is an award-winning digital experience platform that empowers modern businesses with the best tools to communicate, collaborate and innovate. Whether you need a platform to power your workforce or a portal to connect with your customers, Unily’s adaptable DXC delivers extraordinary digital experiences in any scenario. Use its Intranet, Extranet and Portal solutions to support internal teams with exceptional enterprise experiences or delight your customers with a digital platform that represents your business at its best and lets you build relationships that last.
8.0
CX Score
CX
Score
+73
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Citrix Systems, Inc.
Citrix Digital Workspace
Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.
7.9
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Workplace from Facebook
Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
7.6
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Jostle Corporation
Jostle People Engagement Platform
Jostle is the creator of a new kind of employee intranet. Our People Engagement® platform is helping organizations around the world become extraordinary. It creates connected and vibrant workplaces by engaging employees, enabling communication, and driving workplace culture.
7.6
CX Score
CX
Score
+73
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
For the full press release, click here. For the full list of vendors in this space, click here.
