Microsoft Teams
8.7 / 10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


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Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Instant Messaging

90

File Sharing Collaboration

85

Notifications

85

Document Collaboration

83

Granular Access Management

81

Integration With Productivity Tools

81

Cross Platform Support

80

Search

78

Vendor Capability Ratings

Average 80

Ease of IT Administration

91

Quality of Features

89

Business Value Created

88

Ease of Implementation

88

Breadth of Features

87

Ease of Customization

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Microsoft Teams Reviews

Setu Bandhan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Good Product, Recommended

Likeliness to Recommend

9 / 10

What differentiates Microsoft Teams from other similar products?

Integration with other Microsoft Product

What do you dislike most about this product?

lots of update not showing up until signed out and sign back in, SSO doesnt work sometime

What recommendations would you give to someone considering this product?

Nice product, Integrated well with other Microsoft product.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Fair

Sorelys M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

It is a fanctastic Product and super easy to use

Likeliness to Recommend

9 / 10

What differentiates Microsoft Teams from other similar products?

Easy integrations with Ms Office tools

What is your favorite aspect of this product?

Easy integrations with Ms Office tools

What do you dislike most about this product?

Sometimes it crash

What recommendations would you give to someone considering this product?

Good product overall

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2024

fantastic superb product

Likeliness to Recommend

10 / 10

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

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