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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Anshika T.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2024
Best Communication Tool For Meetings
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out because it works well with Microsoft 365, making it easy to collaborate on documents. It combines chat, video calls, file sharing and real time editing all in one place.
What is your favorite aspect of this product?
I like that Microsoft Teams brings chat, video calls and file sharing together in one place, making it easy to work and stay organized.
What do you dislike most about this product?
I find Microsoft Teams a bit confusing to use because it has a lot of features and options.
What recommendations would you give to someone considering this product?
If you are thinking about Microsoft Teams, try its features to see if they work for you. And see how it connects with your other tools.
Pros
- Reliable
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Suraj J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
User Interface, efficiency and Integration with other products
What is your favorite aspect of this product?
Instant messaging
What do you dislike most about this product?
Heavy and process hungry application
What recommendations would you give to someone considering this product?
Easy to use in day to day office tasks
Pros
- Respectful
- Efficient Service
- Caring
- Helps Innovate
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Fairly easy to use and intuitive.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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