Workplace from Meta Customer Reviews 2023

What is Workplace from Meta?

Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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2 Top Rated Capabilities

10 Top Rated Features

2023

2 Top Rated Capabilities

12 Top Rated Features

2022

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

87 Likeliness to Recommend

Down 1
Since last award

94 Plan to Renew

80 Satisfaction of Cost Relative to Value

Up 1
Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

6% Negative

4% Neutral

90% Positive

Pros

Respectful
Acts with Integrity
Trustworthy
Fair

Score 8.8

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Business Instant Messaging - Enterprise

Score 8.8

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Workplace from Meta Reviews

Namrata Y.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Workplace with meta Is a good product from others.

Likeliness to Recommend

10 / 10

What differentiates Workplace from Meta from other similar products?

Workplace with meta where we are able to connect with people, if we receive any email, this was the best option they will provide an AI email where we reply as traditional and professional way.

What is your favorite aspect of this product?

AI Chat Email format is the best option , where we are able to provide a specific language text convert to our generic language and sent back to their own language.

What do you dislike most about this product?

Nothing was dislike the cost was too much then other products.

What recommendations would you give to someone considering this product?

I recommend to use this product it was so costly but the support and features are too good.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sourabh G.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Good collab and communication tool for enterprise

Likeliness to Recommend

8 / 10

What differentiates Workplace from Meta from other similar products?

Communities, tagging, pages, events just like normal facebook.

What is your favorite aspect of this product?

Groups and Events

What do you dislike most about this product?

UI can be improved, normal facebook has better features.

What recommendations would you give to someone considering this product?

Usable if you have a big company.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Jithin A.

Role: Student Academic
Industry: Healthcare
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Oct 2023

On-site or video tax consultations to answer your

Likeliness to Recommend

7 / 10

What differentiates Workplace from Meta from other similar products?

Financial benefits include tax consultations, legal support for employees and their parents, and complimentary Turbo Tax access. Health and wellness incentives

What is your favorite aspect of this product?

its featured

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

Financial benefits include tax consultations, legal support for employees and their parents, and complimentary Turbo Tax access. Health and wellness incentives ...

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Most Popular Workplace from Meta Comparisons

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Workplace from Meta

Workplace from Meta

What is Workplace from Meta?

Company Details

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Awards & Recognition

Workplace from Meta Ratings

87 Likeliness to Recommend

Down 1Since last award

94 Plan to Renew

80 Satisfaction of Cost Relative to Value

Up 1Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Instant Messaging Real-time, text-based communication between two or more people

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Chat Capabilities Chat connects everybody and brings rich functionality to messaging with the ability to create polls and surveys, send files, automate tasks or share location.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Live Video Capabilities Live video capabilities lets you create high-quality live events with features such as screen sharing, automatic captioning, Q&As, and live-stream metrics.

Diversity and Inclusion Ensures everyone has an authentic voice and builds community at work, which includes the ability to add gender pronouns, skin-tones and name pronunciation.

Branded Premium Mobile Unite your workforce with a branded, mobile-ready digital destination that engages and empowers employees wherever they are.

Mobile App Android and iOS app that users can download.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Business Instant Messaging - Midmarket

Business Instant Messaging - Enterprise

Workplace from Meta Reviews

Namrata Y.

Workplace with meta Is a good product from others.

Likeliness to Recommend

Pros

Sourabh G.

Good collab and communication tool for enterprise

Likeliness to Recommend

Pros

Jithin A.

On-site or video tax consultations to answer your

Likeliness to Recommend

Pros

Most Popular Workplace from Meta Comparisons

Microsoft Teams

Zoho Connect

Microsoft Yammer

LumApps

Citrix Digital Workspace

Workgrid

Down 1
Since last award

Up 1
Since last award

Feature Ratings

News Feed

Instant Messaging

Employee Directory

Employee Engagement

Department Zones

Chat Capabilities

Home Page

Live Video Capabilities

Diversity and Inclusion

Branded Premium Mobile

Mobile App

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Ease of Implementation

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Breadth of Features

Business Value Created