Emotional Footprint Awards 2020

Human Capital Management


SoftwareReviews names UltiPro, Ceridian Dayforce, Workday Human Capital Management, Ascentis HRIS, Infor HCM, Oracle HCM Cloud, and iSolved as Human Capital Management Emotional Footprint Award Winners.


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Human Capital Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Ultimate Software Group

UltiPro

Built with an inherent focus on people, Ultimate Software’s UltiPro® cloud solution is designed to help companies across industries improve the employee experience. With UltiPro, organizations can deliver convenient recruiting and onboarding; process payroll with speed and accuracy; facilitate ongoing employee learning and development; leverage advanced surveys and sentiment analysis; and drive smarter, people-focused results with powerful business intelligence and reporting.

8.7

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

3% Negative 90% Positive
Badge Winner
131Reviews

Ceridian

Ceridian Dayforce

Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

8.5

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

4% Negative 87% Positive
Badge Winner
252Reviews

Workday, Inc.

Workday Human Capital Management

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

8.2

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

5% Negative 85% Positive
Badge Winner
142Reviews

Ascentis

Ascentis HRIS

Ascentis HR / HRIS software is wizard-driven and very intuitive, and walks the user through simple steps so complex processes can be automated and reported on. Ascentis automates communication, keeping managers in front of employees' needs. We have 300+ standard reports within Ascentis HR, plus the ability to create unlimited custom reports, giving you extremely deep access to your employee data.

8.0

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

3% Negative 83% Positive
Badge Winner
17Reviews

Infor

Infor HCM

Infor Human Capital Management software gives business and human resource leaders the critical information they need to optimize the workforce. Infor HCM delivers science infused talent management that results in more informed decisions, greater workforce agility, and a higher rate of return on talent.

7.9

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

5% Negative 83% Positive
Badge Winner
33Reviews

Oracle

Oracle HCM Cloud

Modern HR empowers the individual by leveraging easy to use tools that are personalized, social, deliver insights and cover the full employee lifecycle. With Oracle HCM Cloud, you can find, grow, and retain the best talent, enable collaboration, provide complete workforce insights, increase operational efficiency and make it easy for everyone to connect on any device.

7.8

CX Score

CX
Score

+74

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

6% Negative 80% Positive
Badge Winner
20Reviews

iSolved HCM

iSolved

iSolved HCM is a nationally recognized provider of SaaS-based Human Capital Management technology solutions. iSolved is a comprehensive solution for HR, Payroll, Time and Attendance and Benefits Enrollment. With more than 3 million employees committed to the technology, iSolved is leading the transformational HCM movement for businesses of all sizes.

7.6

CX Score

CX
Score

+74

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

6% Negative 79% Positive
Badge Winner
39Reviews

Other Evaluated Vendors


Paycor

Paycor HCM

Your cloud-based command center, built on client innovation. Paycor HCM provides the foundation for everything you need to manage your people and help you focus on the core of your business.

7.4

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

72

Value Index

VALUE INDEX

6% Negative 82% Positive
24Reviews

Kronos

Kronos

Kronos global workforce management solutions are leading the way with Workforce Innovation That Works™. With thousands of customers in more than 100 countries, we help organizations of all sizes and industries better manage their workforce in the cloud.

7.3

CX Score

CX
Score

+67

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

8% Negative 75% Positive
86Reviews

ADP

ADP HR Solutions

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

7.3

CX Score

CX
Score

+70

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

9% Negative 79% Positive
295Reviews

Paylocity

Paylocity

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.

7.3

CX Score

CX
Score

+67

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

6% Negative 74% Positive
30Reviews

SAP

SAP SuccessFactors

Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

7.3

CX Score

CX
Score

+67

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

6% Negative 73% Positive
37Reviews

Cornerstone OnDemand

Cornerstone HR Suite

Unify people data and simplify workforce decisions. Modern, data-driven HR software without rip and replace cost or complexity. Drive smarter workforce decisions and streamline HR processes with a centralized view of your global people data.

6.9

CX Score

CX
Score

+61

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

9% Negative 69% Positive
14Reviews

Oracle

Oracle PeopleSoft HCM

Oracle's PeopleSoft Human Capital Management enables you to architect a global foundation for HR data and improved business processes. PeopleSoft Human Capital Management delivers a robust set of best-in-class human resources functionality that enables you to increase productivity, accelerate business performance, and lower your cost of ownership.

6.5

CX Score

CX
Score

+51

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

17% Negative 68% Positive
101Reviews

Paycom

Paycom HCM

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

5.7

CX Score

CX
Score

+36

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

12% Negative 50% Positive
16Reviews

For the full list of vendors in this space, click here.

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