6/6 in Human Resource Management

Response
Distribution
154Reviews

ADP

ADP HR Solutions

ADP HR Solutions provide a system of human resource management software selections to streamline the management of human capital and payroll needs for any sized business.

6.1

Overall Satisfaction

Overall
Satisfaction

89%

Plan to Renew

Plan to
Renew

+21

Emotional Footprint

Emotional
Footprint

6/6 in Human Resource Management

Response
Distribution
154Reviews
Category Features
  • Performance Management
  • |
  • Learning and Development
  • |
  • Compensation Management
  • |
  • Time and Attendance
  • |
  • Benefits Administration
  • |
  • Payroll Administration
  • |
  • Personnel Tracking
  • |
  • Talent Management
  • |
  • Workforce Planning
  • |
  • Position Management
  • |
  • Expense Management

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  • Net Promoter Score and Planned Renewal Rates
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  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
  • Individual Comments and Recommendations from Users
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Product Reviews

  • -
  • 0
  • 1
  • 2
  • 3
Neutral
7/10

William Bowen

Information Technology

Great features, on the expensive side

Vendor Capability Satisfaction

  • 1
  • Availability and Quality of Training
  • 1
  • Breadth of Features
  • 2
  • Business Value Created
  • 1
  • Ease of Customization
  • 2
  • Ease of Data Integration
  • 2
  • Ease of Implementation
  • 1
  • Ease of IT Administration
  • 1
  • Product Strategy and Rate of Improvement
  • 1
  • Quality of Features
  • 1
  • Usability and Intuitiveness
  • 1
  • Vendor Support

Product Feature Satisfaction

  • 2
  • Benefits Administration
  • 2
  • Compensation Management
  • 1
  • Expense Management
  • 1
  • Learning and Development
  • 2
  • Payroll Administration
  • 1
  • Performance Management
  • 1
  • Personnel Tracking
  • 1
  • Position Management
  • 1
  • Talent Management
  • 2
  • Time and Attendance
  • 1
  • Workforce Planning
Recommends
9/10

soren k

Sales & Marketing

ADp User Level

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 3
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 2
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 2
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 3
  • Benefits Administration
  • 3
  • Compensation Management
  • 3
  • Expense Management
  • 2
  • Learning and Development
  • 3
  • Payroll Administration
  • 2
  • Performance Management
  • 3
  • Personnel Tracking
  • 3
  • Position Management
  • 3
  • Talent Management
  • 3
  • Time and Attendance
  • 3
  • Workforce Planning
Recommends
9/10

Shyam Sundar

Sales & Marketing

Powerful product, most of the time user friendly

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 3
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 2
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 3
  • Benefits Administration
  • 3
  • Compensation Management
  • 3
  • Expense Management
  • 3
  • Learning and Development
  • 3
  • Payroll Administration
  • 3
  • Performance Management
  • 3
  • Personnel Tracking
  • 3
  • Position Management
  • 3
  • Talent Management
  • 3
  • Time and Attendance
  • 3
  • Workforce Planning