Data Quadrant Awards 2022
Sales Coaching
SoftwareReviews names Gong and Second Nature as Sales Coaching Data Quadrant Award Winners.
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Sales Coaching
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
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- vendor capability comparisons
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- business value scores
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- individual feature evaluations
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- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Gong.io Inc.
Gong
Gong is a revenue intelligence platform for B2B sales teams. It helps you close more deals by shining the light on your team’s sales conversations. It records, transcribes, and analyzes all sales calls so you can drive sales effectiveness across your entire team.
9.0
Composite
Score
Composite
Score
+95
Emotional
Footprint
Emotional
Footprint
94%
Likeliness to
Recommend
Likeliness
to Recommend
SecondNature
Second Nature
Scale up your sales coaching with Second Nature’s sales coaching software. It provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call.
8.9
Composite
Score
Composite
Score
+94
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
MindTickle Sales Readiness Platform
Breadth of Features
MindTickle Sales Readiness Platform
Business Value Created
Gong
Ease of Customization
Brainshark
Ease of Data Integration
Gong
Ease of IT Administration
Ambition
Ease of Implementation
Second Nature
Product Strategy and Rate of Improvement
Second Nature
Quality of Features
Gong
Usability and Intuitiveness
Gong
Vendor Support
Ambition
Vendor Capability Awards
Availability and Quality of Training
MindTickle Sales Readiness Platform
Breadth of Features
MindTickle Sales Readiness Platform
Business Value Created
Gong
Ease of Customization
Brainshark
Ease of Data Integration
Gong
Ease of IT Administration
Ambition
Ease of Implementation
Second Nature
Product Strategy and Rate of Improvement
Second Nature
Quality of Features
Gong
Usability and Intuitiveness
Gong
Vendor Support
Ambition
Other Evaluated Vendors
MindTickle Inc
MindTickle Sales Readiness Platform
MindTickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With MindTickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth.
8.6
Composite
Score
Composite
Score
+93
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
Ambition
Ambition
Ambition is tailor-made for the modern revenue leader who is ready to turn insights into action and unlock human potential like never before. Our world-class software solutions empower you to coach with consistency, recognize your people in real-time, and create processes that drive pipeline and revenue in a work-from-anywhere world.
8.6
Composite
Score
Composite
Score
+93
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Ascent Cloud LLC
LevelEleven
LevelEleven is a Performance Management Suite for leaders of customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Teams understand goals and activity. Managers coach with consistency using actionable data. Executives have visibility of mission-critical KPIs. Leaders use LevelEleven to transform teams and processes and establish a culture of performance.
8.6
Composite
Score
Composite
Score
+97
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Brainshark Inc
Brainshark
Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.
8.0
Composite
Score
Composite
Score
+75
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
Seismic
Lessonly
Lessonly is training, enablement, and coaching software built for frontline teams. We serve nearly four million learners at 1,200+ leading companies including Scholastic, Jostens, and U.S. Cellular. Together, we achieve higher NPS scores, more closed deals, and a superior customer experience.
7.9
Composite
Score
Composite
Score
+79
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
ZoomInfo Technologies Inc
Chorus.ai
Chorus was created to understand what influences conversation outcomes, and make it easy to learn from and influence the thousands of conversations your team has. Today, almost all of those conversations and the insights they contain are forgotten the second they end, except for the few notes captured in your CRM. We're changing that.
7.8
Composite
Score
Composite
Score
+80
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
