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Data Quadrant Awards 2022

Sales Coaching


SoftwareReviews names Gong and Second Nature as Sales Coaching Data Quadrant Award Winners.


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Sales Coaching

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Sales Coaching Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Gong.io Inc.

Gong

Gong is a revenue intelligence platform for B2B sales teams. It helps you close more deals by shining the light on your team’s sales conversations. It records, transcribes, and analyzes all sales calls so you can drive sales effectiveness across your entire team.

9.0

Composite
Score

Composite
Score

+95

Emotional
Footprint

Emotional
Footprint

94%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
17Reviews

SecondNature

Second Nature

Scale up your sales coaching with Second Nature’s sales coaching software. It provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call.

8.9

Composite
Score

Composite
Score

+94

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
19Reviews

Vendor Capability Awards


Availability and Quality of Training

MindTickle Sales Readiness Platform

Badge Winner

Breadth of Features

MindTickle Sales Readiness Platform

Badge Winner

Business Value Created

Gong

Badge Winner

Ease of Customization

Brainshark

Badge Winner

Ease of Data Integration

Gong

Badge Winner

Ease of IT Administration

Ambition

Badge Winner

Ease of Implementation

Second Nature

Badge Winner

Product Strategy and Rate of Improvement

Second Nature

Badge Winner

Quality of Features

Gong

Badge Winner

Usability and Intuitiveness

Gong

Badge Winner

Vendor Support

Ambition

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

MindTickle Sales Readiness Platform


Breadth of Features

MindTickle Sales Readiness Platform


Business Value Created

Gong


Ease of Customization

Brainshark


Ease of Data Integration

Gong


Ease of IT Administration

Ambition


Ease of Implementation

Second Nature


Product Strategy and Rate of Improvement

Second Nature


Quality of Features

Gong


Usability and Intuitiveness

Gong


Vendor Support

Ambition


Other Evaluated Vendors


MindTickle Inc

MindTickle Sales Readiness Platform

MindTickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With MindTickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth.

8.6

Composite
Score

Composite
Score

+93

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

Ambition

Ambition

Ambition is tailor-made for the modern revenue leader who is ready to turn insights into action and unlock human potential like never before. Our world-class software solutions empower you to coach with consistency, recognize your people in real-time, and create processes that drive pipeline and revenue in a work-from-anywhere world.

8.6

Composite
Score

Composite
Score

+93

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

11Reviews

Ascent Cloud LLC

LevelEleven

LevelEleven is a Performance Management Suite for leaders of customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Teams understand goals and activity. Managers coach with consistency using actionable data. Executives have visibility of mission-critical KPIs. Leaders use LevelEleven to transform teams and processes and establish a culture of performance.

8.6

Composite
Score

Composite
Score

+97

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

18Reviews

Brainshark Inc

Brainshark

Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

8.0

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

Seismic

Lessonly

Lessonly is training, enablement, and coaching software built for frontline teams. We serve nearly four million learners at 1,200+ leading companies including Scholastic, Jostens, and U.S. Cellular. Together, we achieve higher NPS scores, more closed deals, and a superior customer experience.

7.9

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

ZoomInfo Technologies Inc

Chorus.ai

Chorus was created to understand what influences conversation outcomes, and make it easy to learn from and influence the thousands of conversations your team has. Today, almost all of those conversations and the insights they contain are forgotten the second they end, except for the few notes captured in your CRM. We're changing that.

7.8

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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