What is Gong?
Gong is a revenue intelligence platform for B2B sales teams. It helps you close more deals by shining the light on your team’s sales conversations. It records, transcribes, and analyzes all sales calls so you can drive sales effectiveness across your entire team.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gong?
Pros
- Trustworthy
- Respectful
- Fair
- Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Coaching Notes
Call Ingestion
Dashboards, Analytics and Reporting
LMS Integration
Coaching Records
Collaboration
AI Feedback
AI Simulation Training
Video Practice
Gamification
Custom Scorecard Templates
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Business Value Created
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Ease of Data Integration
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Gong Reviews
Tony F.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Paul F.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2024
The best sales coaching tool out there
Likeliness to Recommend
What differentiates Gong from other similar products?
It is the easiest way of coaching your salesteam. Not any other product comes near to Gong in my opinion.
What is your favorite aspect of this product?
Objection handling, coaching my team on their sales abilities.
What do you dislike most about this product?
Nothing I can think off for now.
What recommendations would you give to someone considering this product?
If you are in doubt, we started with a 3 month pilot and could not go back afterwards. So try it out and be amazed.
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Less Friendly Negotiation
- Less Efficient Service
Danny L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Amazing product!
Likeliness to Recommend
What differentiates Gong from other similar products?
It creates actionable insights based on conversations with leads
What is your favorite aspect of this product?
The call transcribing feature and searchable function
What do you dislike most about this product?
Nothing I disliked
What recommendations would you give to someone considering this product?
Make the most of the insights given by Gong
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Inspires Innovation