Data Quadrant Awards 2020

Data Center Automation

SoftwareReviews names Micro Focus Data Center Automation, Red Hat Ansible Automation, and ConnectWise Automate as Data Center Automation Data Quadrant Award Winners.

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Data Center Automation

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

57Reviews

Micro Focus

Micro Focus Data Center Automation

Micro Focus Data Center Automation (DCA) detects and remediates patch vulnerabilities; regulatory and enterprise compliance risks across servers, databases and middleware. DCA proactively manages to policy-based objectives, with closed-loop remediation and exception handling.

8.2

Composite
Score

+84

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

89Reviews

Red Hat

Red Hat Ansible Automation

Red Hat® Ansible® Automation is automation software powered by Red Hat Ansible Engine—an execution engine with hundreds of modules that can automate all aspects of IT environments and processes—and Red Hat Ansible Tower—a management interface that can integrate with other services.

8.0

Composite
Score

+82

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

36Reviews

ConnectWise

ConnectWise Automate

ConnectWise Automate Solves IT Problems at the Speed of Business. Boost the effectiveness of your IT teams with flexible remote monitoring and management.

8.0

Composite
Score

+78

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

Vendor Capability Awards

Availability and Quality of Training

Micro Focus Data Center Automation

Breadth of Features

Puppet Enterprise

Business Value Created

Micro Focus Data Center Automation

Ease of Customization

CA Workload Automation

Ease of Data Integration

Puppet Enterprise

Ease of IT Administration

Red Hat Ansible Automation

Ease of Implementation

CA Workload Automation

Product Strategy and Rate of Improvement

Red Hat Ansible Automation

Quality of Features

Micro Focus Data Center Automation

Usability and Intuitiveness

Micro Focus Data Center Automation

Vendor Support

Puppet Enterprise

Vendor Capability Awards

Availability and Quality of Training

Micro Focus Data Center Automation

Breadth of Features

Puppet Enterprise

Business Value Created

Micro Focus Data Center Automation

Ease of Customization

CA Workload Automation

Ease of Data Integration

Puppet Enterprise

Ease of IT Administration

Red Hat Ansible Automation

Ease of Implementation

CA Workload Automation

Product Strategy and Rate of Improvement

Red Hat Ansible Automation

Quality of Features

Micro Focus Data Center Automation

Usability and Intuitiveness

Micro Focus Data Center Automation

Vendor Support

Puppet Enterprise

Other Evaluated Vendors

27Reviews

Broadcom Inc.

CA Workload Automation

Manage complex workload across platforms, ERP systems, business apps from mainframe to microservices.

7.8

Composite
Score

+79

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

96Reviews

Microsoft

Microsoft Systems Center Operations Manager

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

7.7

Composite
Score

+76

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

29Reviews

PuppetLabs

Puppet Enterprise

Puppet Enterprise makes it easy to automate the provisioning, configuration and ongoing management of your machines and the software running on them. Make rapid, repeatable changes and automatically enforce the consistency of systems and devices – across physical and virtual machines, on premise or in the cloud.

7.7

Composite
Score

+80

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

28Reviews

VMware, Inc.

VMware vRealize Automation

VMware vRealize Automation automates the delivery of IT services, and enables IT to embed automation and policies within blueprints including network and security services, accelerating the delivery of production-ready infrastructure.

7.5

Composite
Score

+71

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

For the full press release, click here. For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.