Data Quadrant Awards 2020

Application Performance Management


SoftwareReviews names SolarWinds AppOptics, IBM Cloud App Management, Microsoft Application Insights, and Splunk Application Performance Insights as Application Performance Management Data Quadrant Award Winners.


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Application Performance Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Application Performance Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


SolarWinds

SolarWinds AppOptics

Solarwinds AppOptics provides real-time visibility into any application by collecting both high-fidelity metrics and detailed transaction traces.

8.1

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
53Reviews

IBM

IBM Cloud App Management

IBM® Cloud App Managementt (APM) is an IT service management software designed to efficiently monitor, analyze and manage cloud, on-premises and hybrid applications and IT infrastructure. IBM's application performance management solutions can identify bottlenecks and quickly detect the root cause of your application performance problems.

8.0

Composite
Score

Composite
Score

+82

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
100Reviews

Splunk

Splunk Application Performance Insights

Splunk ITSI provides a view of the high-level health and performance of applications and services. It also lets you dive deeper in investigations to helps predict outages and find the root cause of a problem faster. With machine learning capabilities, you can detect patterns to help baseline and automatically adapt behaviors for better monitoring and incident prediction.

7.9

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
26Reviews

Microsoft

Microsoft Application Insights

Get rich performance monitoring, powerful alerting, and easy-to-consume dashboards to help ensure your applications are available and performing as you expect. Quickly see if you have a problem, how many customers are affected, and perform a root cause analysis to find and fix the issue.

7.8

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
159Reviews

Vendor Capability Awards


Availability and Quality of Training

AppDynamics

Badge Winner

Breadth of Features

SolarWinds AppOptics

Badge Winner

Business Value Created

SolarWinds AppOptics

Badge Winner

Ease of Customization

SolarWinds AppOptics

Badge Winner

Ease of Data Integration

IBM Cloud App Management

Badge Winner

Ease of IT Administration

Splunk Application Performance Insights

Badge Winner

Ease of Implementation

Radware App Monitoring

Badge Winner

Product Strategy and Rate of Improvement

SolarWinds AppOptics

Badge Winner

Quality of Features

Splunk Application Performance Insights

Badge Winner

Usability and Intuitiveness

Splunk Application Performance Insights

Badge Winner

Vendor Support

Dynatrace

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

AppDynamics


Breadth of Features

SolarWinds AppOptics


Business Value Created

SolarWinds AppOptics


Ease of Customization

SolarWinds AppOptics


Ease of Data Integration

IBM Cloud App Management


Ease of IT Administration

Splunk Application Performance Insights


Ease of Implementation

Radware App Monitoring


Product Strategy and Rate of Improvement

SolarWinds AppOptics


Quality of Features

Splunk Application Performance Insights


Usability and Intuitiveness

Splunk Application Performance Insights


Vendor Support

Dynatrace


Other Evaluated Vendors


Micro Focus

Micro Focus APM

Micro Focus APM solutions provide a 360° view to ensure the performance of desktop, web, and mobile apps in your on-premise, cloud, or hybrid environments. Micro Focus Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile.

7.7

Composite
Score

Composite
Score

+82

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

34Reviews

Radware

Radware App Monitoring

Radware's Application Performance Monitoring (APM) allows you to detect application performance issues – before your customer does. Application Performance Monitoring ensures Web application performance meets your customer's expectations and consistently delivers their business SLA.

7.6

Composite
Score

Composite
Score

+82

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

16Reviews

Dynatrace

Dynatrace

Dynatrace application performance management monitors web scale application environments down to each individual transaction—with no gaps or blind spots—including front end, application performance, infrastructure, containers, and cloud.

7.5

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

68%

Likeliness to
Recommend

Likeliness
to Recommend

27Reviews

Cisco Systems

AppDynamics

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

7.4

Composite
Score

Composite
Score

+73

Emotional
Footprint

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

28Reviews

New Relic

New Relic APM

New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.

7.3

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

29Reviews

Broadcom Corporation

Broadcom Technologies APM (CA)

CA Technologies Application Performance Management solution is a performance monitoring tools you need to get ahead of customer expectations and create apps that not only meet, but exceed the expectations of your users. It’s the comprehensive visibility and control you need to find and fix performance issues, consistently optimize your apps and make customers happy.

7.3

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

69%

Likeliness to
Recommend

Likeliness
to Recommend

25Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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