Cisco Systems

AppDynamics

8.7 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details

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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

6 Top Rated Capabilities

3 Top Rated Features

2022

AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

87 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative

10% Neutral

88% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 82

Cloud/On-Prem/Hybrid Deployment

Automated Diagnostics

Transaction Request Performance

Code Performance Monitoring

Enterprise Cloud Platform Support

Application Request Tracing

Application Metric Reporting

Scalability

Synthetic Monitoring (RUM)

Error Reporting

Server Monitoring

Vendor Capability Ratings

Average 82

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Breadth of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Also Featured in...

AIOps

Score 8.5

View AppDynamics in this category (opens in a new tab)

AppDynamics Reviews

Mary W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Our preferred APM tool is AppDynamics

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Most of the monitoring capability was provided by AppDynamics and after-sales support from CISCO was excellent. Helpful after-sales services have contributed to the maintenance and improvement of the service.

What is your favorite aspect of this product?

The easy-to-use interface and how easy it is to install. You can also use the data to combine with other programs or use it outside of the user interface.

What do you dislike most about this product?

License management, or more precisely, dissecting the acquired licenses. Neither APM Peak nor Pro licenses are indicated in the user interface.

What recommendations would you give to someone considering this product?

Likewise, higher level situations are handled appropriately. The company primarily uses AppDynamics as an APM tool. Our company has just established a center of excellence and AppD graciously accepted the challenge of collaborating with us to provide application monitoring that is second to none in the industry.

Pros

Continually Improving Product
Reliable
Efficient Service
Helps Innovate

Prince S.

Role: Sales Marketing
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Real-time application performance monitoring

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

Deep visibility, real-time insights.

What is your favorite aspect of this product?

Real-time performance insights and alerts.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Evaluate needs, trial extensively, implement.

Pros

Enables Productivity
Effective Service
Saves Time
Respectful

Thomas L.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

AppDynamics is a robust and efficient APM

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Excellent knowledge of APM, very useful analytics data captured from mobile devices and browsers, and good details on end-user monitoring for both.

What is your favorite aspect of this product?

I really like AppDynamics. It provides information about the application itself, information about the database side, server monitoring, and most importantly, end-user monitoring. Collect analytical data which is very beneficial.

What do you dislike most about this product?

There are some problems, Anamoly detection still lacks quality, support is average, idea acceptance is painfully slow, and Smart Agent can only be installed on certain file systems.

What recommendations would you give to someone considering this product?

The product is top-notch as an APM solution, however, services and support need to be improved. The only area the team could improve is how they handle new ideas and changes.

Pros

Continually Improving Product
Reliable
Effective Service
Saves Time

AppDynamics

What is AppDynamics?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

AppDynamics Ratings

87 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love AppDynamics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Code Performance Monitoring Tracking application performance at the code-base level.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Application Request Tracing Detail key attributes of application requests and transactions.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

AIOps

AppDynamics Reviews

Mary W.

Our preferred APM tool is AppDynamics

Likeliness to Recommend

Pros

Prince S.

Real-time application performance monitoring

Likeliness to Recommend

Pros

Thomas L.

AppDynamics is a robust and efficient APM

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Cloud/On-Prem/Hybrid Deployment

Automated Diagnostics

Transaction Request Performance

Code Performance Monitoring

Enterprise Cloud Platform Support

Application Request Tracing

Application Metric Reporting

Scalability

Synthetic Monitoring (RUM)

Error Reporting

Server Monitoring

Vendor Capability Ratings

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

Breadth of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness