OpenText APM
What is OpenText APM?
OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
Down
1
Since last award
99 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText APM?
Pros
- Enables Productivity
- Efficient Service
- Respectful
- Reliable
Feature Ratings
Enterprise Cloud Platform Support
Application Discovery
Non-Commodity Operating Systems
Domain-Centric AI/ML
Domain-Agnostic AI/ML
Automated Diagnostics
Transaction Request Performance
Scalability
Application Request Tracing
Server Monitoring
Error Reporting
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Ease of Implementation
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
OpenText APM Reviews

Jeannine G.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2021
A product that is here to stay
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
We can write our own code using vbscript to cover all our business requirements. It is highly scalable as it supports clustering. Quality Center is used as an ALM solution by all R&D throughout the organization. Solves complete phases of the Software life cycle.
What is your favorite aspect of this product?
Among the aspects that stand out greatly in the product is undoubtedly its Workflow Management, as well as Test Plan and Test Execution, on the other hand, it has good User Management, Release Management, Defect Management and Requirements Management. . On the other hand the administration of the site is very good.
What do you dislike most about this product?
The Agility of the product is a point against which is quite difficult to overcome, since although it is very robust, it leaves much to be desired in terms of agility, its portfolio is not the best either, but one as a user can adapt with a little experience using the product. .
What recommendations would you give to someone considering this product?
It is a robust and highly scalable solution to support all business needs. It can be adapted to any organization and you can solve all your problems in one way or another by customizing it. It improves a lot of productivity and visibility. For an organization that has fully embraced the SAFe structure, including the naming terminology, it is less appropriate and other than that.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Joynal A.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Oct 2022
Fantastic Tool!
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
It is very customizable to present you with precisely the information you want to see, in the order you want to see it in, and can generate reports of the same with ease.
What is your favorite aspect of this product?
All custom filters/view can be saved and shared with others easily too, making it great for teams to be able to quite literally "be on the same page" when discussing outstanding defects pertaining to them.
What do you dislike most about this product?
There is also a rather steep learning curve at first as the tool is so vastly configurable, and the many options can seem overwhelming at first.
What recommendations would you give to someone considering this product?
Try it before buying it if you can, see if they can loan you a trial license for a month at least.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Includes Product Enhancements
Cons
- Commodity Features
- Less Effective Service

Hatice K.
- Role: Information Technology
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Sep 2022
Trusted Application
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
Micro Focus Apm is very good Product and safe and trusted
What is your favorite aspect of this product?
For example one trqnsection is latest I can see where is the problem
What do you dislike most about this product?
Some times Services down
What recommendations would you give to someone considering this product?
Auto update and install
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring