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OpenText Corporation

OpenText APM

7.8 / 10
Category

What is OpenText APM?

OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.

Company Details


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Awards & Recognition

OpenText APM won the following awards in the Application Performance Management - Enterprise category

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OpenText APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText APM.

83 Likeliness to Recommend

Down 1
Since last award

99 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText APM?

1% Negative
12% Neutral
87% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Reliable

Feature Ratings

Average 81

Enterprise Cloud Platform Support

90

Application Discovery

88

Non-Commodity Operating Systems

88

Domain-Centric AI/ML

88

Domain-Agnostic AI/ML

85

Automated Diagnostics

83

Transaction Request Performance

82

Scalability

82

Application Request Tracing

82

Server Monitoring

82

Error Reporting

81

Vendor Capability Ratings

Average 80

Ease of Customization

96

Ease of IT Administration

93

Ease of Implementation

91

Vendor Support

90

Availability and Quality of Training

89

Ease of Data Integration

88

Breadth of Features

86

Usability and Intuitiveness

85

Business Value Created

82

Quality of Features

82

Product Strategy and Rate of Improvement

81

OpenText APM Reviews

Jeannine G.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

A product that is here to stay

Likeliness to Recommend

9 / 10

What differentiates OpenText APM from other similar products?

We can write our own code using vbscript to cover all our business requirements. It is highly scalable as it supports clustering. Quality Center is used as an ALM solution by all R&D throughout the organization. Solves complete phases of the Software life cycle.

What is your favorite aspect of this product?

Among the aspects that stand out greatly in the product is undoubtedly its Workflow Management, as well as Test Plan and Test Execution, on the other hand, it has good User Management, Release Management, Defect Management and Requirements Management. . On the other hand the administration of the site is very good.

What do you dislike most about this product?

The Agility of the product is a point against which is quite difficult to overcome, since although it is very robust, it leaves much to be desired in terms of agility, its portfolio is not the best either, but one as a user can adapt with a little experience using the product. .

What recommendations would you give to someone considering this product?

It is a robust and highly scalable solution to support all business needs. It can be adapted to any organization and you can solve all your problems in one way or another by customizing it. It improves a lot of productivity and visibility. For an organization that has fully embraced the SAFe structure, including the naming terminology, it is less appropriate and other than that.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joynal A.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic Tool!

Likeliness to Recommend

5 / 10

What differentiates OpenText APM from other similar products?

It is very customizable to present you with precisely the information you want to see, in the order you want to see it in, and can generate reports of the same with ease.

What is your favorite aspect of this product?

All custom filters/view can be saved and shared with others easily too, making it great for teams to be able to quite literally "be on the same page" when discussing outstanding defects pertaining to them.

What do you dislike most about this product?

There is also a rather steep learning curve at first as the tool is so vastly configurable, and the many options can seem overwhelming at first.

What recommendations would you give to someone considering this product?

Try it before buying it if you can, see if they can loan you a trial license for a month at least.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Includes Product Enhancements

Cons

  • Commodity Features
  • Less Effective Service

Hatice K.

  • Role: Information Technology
  • Industry: Shipping
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Trusted Application

Likeliness to Recommend

10 / 10

What differentiates OpenText APM from other similar products?

Micro Focus Apm is very good Product and safe and trusted

What is your favorite aspect of this product?

For example one trqnsection is latest I can see where is the problem

What do you dislike most about this product?

Some times Services down

What recommendations would you give to someone considering this product?

Auto update and install

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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