OpenText Corporation

OpenText APM

7.5 / 10
Category

What is OpenText APM?

OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.

Company Details


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Awards & Recognition

OpenText APM won the following awards in the Application Performance Management - Enterprise category

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OpenText APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText APM.

83 Likeliness to Recommend

99 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText APM?

1% Negative
12% Neutral
87% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Reliable

Feature Ratings

Average 81

Enterprise Cloud Platform Support

90

Non-Commodity Operating Systems

88

Application Discovery

88

Domain-Centric AI/ML

87

Domain-Agnostic AI/ML

84

Transaction Request Performance

82

Automated Diagnostics

82

Scalability

82

Application Request Tracing

82

Server Monitoring

82

Error Reporting

81

Vendor Capability Ratings

Average 79

Ease of Customization

96

Ease of IT Administration

92

Ease of Implementation

91

Vendor Support

90

Availability and Quality of Training

89

Ease of Data Integration

88

Breadth of Features

86

Usability and Intuitiveness

85

Business Value Created

82

Quality of Features

82

Product Strategy and Rate of Improvement

80

OpenText APM Reviews

Sarah Z.

  • Role: Public Sector
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Micro Focus is great!

Likeliness to Recommend

8 / 10

What differentiates OpenText APM from other similar products?

The team can easily coordinate from various locations and on various platforms thanks to the simple and intuitive Micro Focus Filr functionalities. Excellent editing capabilities are offered for files, and Micro Focus Filr makes it simple to decide how to share files safely with specific users on a variety of devices.

What is your favorite aspect of this product?

A good application for sharing huge amounts of info is Micro Focus. It enables users to give invitations to those who will be receiving documents, drawings, reports, etc. Once a team member (or several team members) has access to shared data, they can either watch it without commenting or add their comments and contributions to the shared file site. When the inviting party determines the invitee’s degree of access, this happens. If necessary, the inviter may also specify a time when this access expires or leave it open-ended for the duration of the endeavor.

What do you dislike most about this product?

Controls for desktop applications’ file synchronization. For instance, if someone were to attempt to clean up their local hard disk, they might delete files from Filr. An admin should be informed of such an event so they can authorize it before it takes place.

What recommendations would you give to someone considering this product?

You are fortunate if you are concerned about someone else hosting your cloud storage. The cloud storage utility Micro Focus Filr is excellent. This program is easy to use and well-encrypted. Very comparable to Microsoft Onedrive and Dropbox.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Cons

  • Vendor's Interest First
  • Slower Product Innovation

Joynal A.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic Tool!

Likeliness to Recommend

5 / 10

What differentiates OpenText APM from other similar products?

It is very customizable to present you with precisely the information you want to see, in the order you want to see it in, and can generate reports of the same with ease.

What is your favorite aspect of this product?

All custom filters/view can be saved and shared with others easily too, making it great for teams to be able to quite literally "be on the same page" when discussing outstanding defects pertaining to them.

What do you dislike most about this product?

There is also a rather steep learning curve at first as the tool is so vastly configurable, and the many options can seem overwhelming at first.

What recommendations would you give to someone considering this product?

Try it before buying it if you can, see if they can loan you a trial license for a month at least.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Includes Product Enhancements

Cons

  • Commodity Features
  • Less Effective Service

Hatice K.

  • Role: Information Technology
  • Industry: Shipping
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Trusted Application

Likeliness to Recommend

10 / 10

What differentiates OpenText APM from other similar products?

Micro Focus Apm is very good Product and safe and trusted

What is your favorite aspect of this product?

For example one trqnsection is latest I can see where is the problem

What do you dislike most about this product?

Some times Services down

What recommendations would you give to someone considering this product?

Auto update and install

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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