Data Quadrant Awards 2019

Retail Point of Sale

SoftwareReviews names Retail Express, STORIS POS Software, Square POS, and Shopify POS as Retail Point of Sale Data Quadrant Award Winners.

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Retail Point of Sale

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

10Reviews

Shopify

Shopify POS

Shopify POS is an iPad and iPhone-based point of sale service from Shopify. The application allows you to manage your entire online and physical store business using a unified platform. Shopify POS is part of the Shopify eCommerce suite, enabling you to take your business and manage it from everywhere.

8.4

Composite
Score

+94

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

11Reviews

Retail Express

Retail Express delivers market-leading cloud retail software, designed specifically to reduce costs, improve efficiency and grow sales.

8.3

Composite
Score

+88

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

80Reviews

Square

Square POS

Square Point of Sale is the point-of-sale system designed to grow with you. It provides you the tools you need, serves every kind of business and can run on a smartphone in the field or on a tablet at your home.

8.1

Composite
Score

+85

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

17Reviews

STORIS

STORIS POS Software

Founded in 1989, STORIS continues to be the leading provider of Retail Software Solutions and Services to the home furnishings industry. Over 400 clients utilize STORIS’ Unified Commerce Solution, which includes point of sale, eCommerce, mobile POS, CXM, inventory management, merchandising, kiosk, business intelligence, supply chain management, accounting, and more.

7.8

Composite
Score

+81

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

Vendor Capability Awards

Availability and Quality of Training

Retail Express

Breadth of Features

Retail Express

Business Value Created

Shopify POS

Ease of Customization

Retail Express

Ease of Data Integration

Retail Express

Ease of IT Administration

Square POS

Ease of Implementation

Shopify POS

Product Strategy and Rate of Improvement

Shopify POS

Quality of Features

Retail Express

Usability and Intuitiveness

Retail Express

Vendor Support

Retail Express

Vendor Capability Awards

Availability and Quality of Training

Retail Express

Breadth of Features

Retail Express

Business Value Created

Shopify POS

Ease of Customization

Retail Express

Ease of Data Integration

Retail Express

Ease of IT Administration

Square POS

Ease of Implementation

Shopify POS

Product Strategy and Rate of Improvement

Shopify POS

Quality of Features

Retail Express

Usability and Intuitiveness

Retail Express

Vendor Support

Retail Express

Other Evaluated Vendors

85Reviews

Oracle

Oracle Retail Xstore Point of Service

Oracle Retail Xstore Point of Service empowers retail staff to provide memorable service levels and build strong customer loyalty in a commerce anywhere world.

7.7

Composite
Score

+80

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

20Reviews

Retail point

Retail Point POS

Conduct sales, manage customers & employees, maintain inventory and control many other aspects of a single, or multiple, retail stores in real-time, from anywhere in the world.

7.5

Composite
Score

+78

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

15Reviews

Fujitsu Services Limited

GlobalSTORE POS

GlobalSTORE is based on our Fujitsu Retail Suite and enables you to easily connect different applications and devices from multiple vendors on various platforms. The result is a complete store system that reduces the costs of integration and helps you provide better customer service.

7.4

Composite
Score

+72

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

14Reviews

NCR

NCR Counterpoint POS

Run your business. Connect with customers. Sell anywhere. NCR Counterpoint is the specialty retail management system that integrates the front and back offices seamlessly, enabling you to grow your business. Our comprehensive and flexible solution will manage your business's details so you can focus on what truly matters: your customers.

7.3

Composite
Score

+66

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

15Reviews

Lightspeed

Lightspeed Retail combines the simplicity of a web interface with the power of inventory, analytics, integrated supplier catalogs, and practical sales tools to offer a compelling solutions to retailers interested in the "anywhere, any platform" approach to selling.

7.0

Composite
Score

+63

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

For the full press release, click here. For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.