Square POS Logo Award Winner Product Badge
Square POS Logo Award Winner Product Badge
Square, Inc.

Square POS

8.2 /10
Category
Square POS
8.2 /10

What is Square POS?

Square Point of Sale is the point-of-sale system designed to grow with you. It provides you the tools you need, serves every kind of business and can run on a smartphone in the field or on a tablet at your home.

Company Details


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Square POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Square POS.

86 Likeliness to Recommend

92 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Square POS?

4% Negative
10% Neutral
86% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 81

Sales Transactions

85

Cash Register Point of Purchase Devices

84

Employee Mobile

84

Customer Account Management

82

Online Integrations Web Store

80

Loyalty Program

80

Employee Management

80

Analytics and Reporting

79

PCI and EMV Compatible

79

Pricing Promotions

77

Inventory Control

76

Vendor Capability Ratings

Average 79

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of IT Administration

81

Quality of Features

80

Ease of Data Integration

79

Business Value Created

79

Vendor Support

79

Ease of Customization

78

Breadth of Features

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

74

Square POS Reviews

Teo D.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic sales reports.

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

Inventory management with square retail is easy since sales reports are always delivered to me and I can access my reports from all channels right from my POS.

What recommendations would you give to someone considering this product?

Gives daily snapshot on the products on different items and how they sale therefore it assists in market research and user can restock items on market.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Heidi M.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use. Great product!

Likeliness to Recommend

10 /10

What differentiates Square POS from other similar products?

Square POS is a known name brand to me and others so I think that gives trustworthiness.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Nothing, I enjoy this product.

What recommendations would you give to someone considering this product?

Give it a try

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kristen M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Could have more features

Likeliness to Recommend

9 /10

What differentiates Square POS from other similar products?

User-Friendly Interface: Square POS is known for its intuitive and user-friendly interface. This simplicity makes it easy for businesses, especially small and medium-sized enterprises, to quickly adopt and use the system without extensive training. Affordable Pricing Structure: Square's pricing structure is transparent and often more straightforward than some other POS systems. The flat-rate pricing model, where merchants pay a fixed percentage per transaction, can be advantageous for businesses with variable sales volumes.

What is your favorite aspect of this product?

No Monthly Fees: Unlike some other POS systems that may charge monthly subscription fees, Square POS does not have mandatory monthly fees. This can be attractive to businesses, especially those with occasional or seasonal sales.

What do you dislike most about this product?

Customer Engagement Tools: Square provides tools for customer engagement, including a customer directory, feedback collection, and loyalty programs. These features can help businesses build and maintain relationships with their customers. I would like to see some more features here.

What recommendations would you give to someone considering this product?

Evaluate Your Business Needs: Clearly understand your business requirements. Consider the size of your business, the type of products or services you offer, and your specific needs in terms of inventory management, reporting, and customer engagement. Understand the Pricing Structure: Review Square's pricing structure to ensure it aligns with your business model. Square typically charges a flat-rate transaction fee, but it's essential to understand any additional costs or fees that may apply to your specific situation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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