Square POS
What is Square POS?
Square Point of Sale is the point-of-sale system designed to grow with you. It provides you the tools you need, serves every kind of business and can run on a smartphone in the field or on a tablet at your home.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSquare POS Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Square POS.
85 Likeliness to Recommend
92 Plan to Renew
77 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Square POS?
Pros
- Fair
- Respectful
- Reliable
- Acts with Integrity
Feature Ratings
Sales Transactions
Cash Register Point of Purchase Devices
Employee Mobile
Customer Account Management
Online Integrations Web Store
Loyalty Program
Employee Management
PCI and EMV Compatible
Analytics and Reporting
Pricing Promotions
Inventory Control
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Business Value Created
Vendor Support
Square POS Reviews
Kristen M.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2023
Could have more features
Likeliness to Recommend
What differentiates Square POS from other similar products?
User-Friendly Interface: Square POS is known for its intuitive and user-friendly interface. This simplicity makes it easy for businesses, especially small and medium-sized enterprises, to quickly adopt and use the system without extensive training. Affordable Pricing Structure: Square's pricing structure is transparent and often more straightforward than some other POS systems. The flat-rate pricing model, where merchants pay a fixed percentage per transaction, can be advantageous for businesses with variable sales volumes.
What is your favorite aspect of this product?
No Monthly Fees: Unlike some other POS systems that may charge monthly subscription fees, Square POS does not have mandatory monthly fees. This can be attractive to businesses, especially those with occasional or seasonal sales.
What do you dislike most about this product?
Customer Engagement Tools: Square provides tools for customer engagement, including a customer directory, feedback collection, and loyalty programs. These features can help businesses build and maintain relationships with their customers. I would like to see some more features here.
What recommendations would you give to someone considering this product?
Evaluate Your Business Needs: Clearly understand your business requirements. Consider the size of your business, the type of products or services you offer, and your specific needs in terms of inventory management, reporting, and customer engagement. Understand the Pricing Structure: Review Square's pricing structure to ensure it aligns with your business model. Square typically charges a flat-rate transaction fee, but it's essential to understand any additional costs or fees that may apply to your specific situation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Samkit B.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Jul 2023
Simple UI, Very easy to use
Likeliness to Recommend
What differentiates Square POS from other similar products?
The simple and easy to use UI
What is your favorite aspect of this product?
My favorite aspect of 'Square POS' is its user-friendly interface and the convenience it brings to accepting payments and managing transactions on-the-go.
What do you dislike most about this product?
As an end user, one aspect I might dislike about 'Square POS' is that it may have limited advanced features compared to some other more complex point-of-sale systems.
What recommendations would you give to someone considering this product?
I would definitely recommend this product to someone else
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
Natasha H.
- Role: Operations
- Industry: Food and Beverage
- Involvement: Vendor Selection and Purchasing
Submitted Jul 2023
Very easy to use, great for business owners
Likeliness to Recommend
What differentiates Square POS from other similar products?
I love That many people use and know Square so they feel it is a trusted source when selling products. I love how quick and easily accessible it is as well being able to use it on your phone in addition to the card reader.
What is your favorite aspect of this product?
I love being able to create products and set my own price, and be able to adjust if things fluctuate. I also Love the analytics report to show how your sales were for the day/ week/ month
What do you dislike most about this product?
I dislike the % of commission + the dollar amount that gets taken out of your earnings. If you sell your item at a low price you will not make much profit. I feel They should just take a percent with how popular Square is.
What recommendations would you give to someone considering this product?
Definitely get a card reader that allows tap to pay, or Apple Pay. It’s a good resource but also can use your Phone or tablet
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
