enVista Omnichannel POS Customer Reviews 2023

What is enVista Omnichannel POS?

enVista’s cloud-based Point of Sale rapidly scales to grow with your business. Empower your store associates with an omnichannel POS and deliver seamless, personalized shopping experiences to delight customers and exceed expectations.

Company Details

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Awards & Recognition

enVista Omnichannel POS won the following awards in the Retail POS category

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Product Impact

Latest Award, 2023

0 Top Rated Capabilities

2 Top Rated Features

2023

Product Impact

2022

1 Top Rated Capabilities

3 Top Rated Features

2021

enVista Omnichannel POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on enVista Omnichannel POS.

77 Likeliness to Recommend

Up 1
Since last award

97 Plan to Renew

72 Satisfaction of Cost Relative to Value

Up 1
Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love enVista Omnichannel POS?

8% Negative

7% Neutral

85% Positive

Pros

Reliable
Performance Enhancing
Respectful
Transparent

Cons

Under Delivered

Feature Ratings

Average 79

Sales Transactions

88

Cash Register Point of Purchase Devices

81

Pricing Promotions

79

Analytics and Reporting

78

Employee Management

77

Inventory Control

76

Employee Mobile

75

Customer Account Management

74

Loyalty Program

73

Online Integrations Web Store

70

PCI and EMV Compatible

69

Vendor Capability Ratings

Average 74

Business Value Created

92

Ease of IT Administration

92

Ease of Implementation

90

Quality of Features

89

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

78

Availability and Quality of Training

77

Breadth of Features

77

Ease of Data Integration

75

Vendor Support

72

enVista Omnichannel POS Reviews

Kat M.

Role: Human Resources
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Easy to use and worth the price!

Likeliness to Recommend

10 / 10

What differentiates enVista Omnichannel POS from other similar products?

How user-friendly it is

What is your favorite aspect of this product?

I like how I can easily naviagate the online portal

What do you dislike most about this product?

I wish there was a better help option for when you run into issues

What recommendations would you give to someone considering this product?

Just be patient with it!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

enVista Omnichannel POS

enVista Omnichannel POS

What is enVista Omnichannel POS?

Company Details

Need Assistance?

Awards & Recognition

enVista Omnichannel POS Ratings

77 Likeliness to Recommend

Up 1Since last award

97 Plan to Renew

72 Satisfaction of Cost Relative to Value

Up 1Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love enVista Omnichannel POS?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

enVista Omnichannel POS Reviews

Kat M.

Easy to use and worth the price!

Likeliness to Recommend

Pros

Up 1
Since last award

Up 1
Since last award

Feature Ratings

Sales Transactions

Cash Register Point of Purchase Devices

Pricing Promotions

Analytics and Reporting

Employee Management

Inventory Control

Employee Mobile

Customer Account Management

Loyalty Program

Online Integrations Web Store

PCI and EMV Compatible

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Implementation

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Vendor Support