enVista Omnichannel POS Customer Reviews 2023

What is enVista Omnichannel POS?

enVista’s cloud-based Point of Sale rapidly scales to grow with your business. Empower your store associates with an omnichannel POS and deliver seamless, personalized shopping experiences to delight customers and exceed expectations.

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Awards & Recognition

enVista Omnichannel POS won the following awards in the Retail POS category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2023

1 Top Rated Capabilities

3 Top Rated Features

2021

enVista Omnichannel POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on enVista Omnichannel POS.

73 Likeliness to Recommend

96 Plan to Renew

63 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love enVista Omnichannel POS?

9% Negative

8% Neutral

83% Positive

Pros

Reliable
Performance Enhancing
Respectful
Transparent

Cons

Under Delivered

Feature Ratings

Average 77

Sales Transactions

86

Analytics and Reporting

78

Cash Register Point of Purchase Devices

78

Pricing Promotions

76

Inventory Control

76

Employee Mobile

75

Employee Management

73

Customer Account Management

70

Loyalty Program

68

PCI and EMV Compatible

68

Online Integrations Web Store

64

Vendor Capability Ratings

Average 73

Ease of Implementation

80

Usability and Intuitiveness

76

Ease of Data Integration

74

Quality of Features

73

Availability and Quality of Training

73

Breadth of Features

73

Vendor Support

73

Product Strategy and Rate of Improvement

72

Business Value Created

71

Ease of IT Administration

71

Ease of Customization

70

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enVista Omnichannel POS

enVista Omnichannel POS

What is enVista Omnichannel POS?

Company Details

Need Assistance?

Awards & Recognition

enVista Omnichannel POS Ratings

73 Likeliness to Recommend

96 Plan to Renew

63 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love enVista Omnichannel POS?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Inventory Control Includes open-to-buy, unit/SKU availability, tracking, purchasing, automatic replenishment, backorder status, stock counts, receipt planning, product history.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Customer Account Management Enables customers to charge purchases to an internally regulated in-store charge/credit account, gift cards/certificates.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.