Oracle Retail Xstore Point of Service Logo
Oracle Retail Xstore Point of Service Logo
Oracle

Oracle Retail Xstore Point of Service

6.8 / 10
Category
Oracle Retail Xstore Point of Service
6.8 / 10

What is Oracle Retail Xstore Point of Service?

Oracle Retail Xstore Point of Service empowers retail staff to provide memorable service levels and build strong customer loyalty in a commerce anywhere world.

Company Details


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Awards & Recognition

Oracle Retail Xstore Point of Service won the following awards in the Retail POS category

Oracle Retail Xstore Point of Service Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Retail Xstore Point of Service.

76 Likeliness to Recommend

93 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Retail Xstore Point of Service?

5% Negative
18% Neutral
77% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Effective Service

Cons

  • Under Delivered

Feature Ratings

Average 77

Sales Transactions

80

Analytics and Reporting

79

Online Integrations Web Store

76

Pricing Promotions

76

Cash Register Point of Purchase Devices

76

Loyalty Program

75

Employee Management

75

Inventory Control

75

Customer Account Management

73

PCI and EMV Compatible

73

Employee Mobile

71

Vendor Capability Ratings

Average 75

Ease of IT Administration

88

Ease of Customization

83

Availability and Quality of Training

81

Vendor Support

78

Usability and Intuitiveness

77

Breadth of Features

72

Business Value Created

72

Product Strategy and Rate of Improvement

69

Quality of Features

69

Ease of Implementation

68

Ease of Data Integration

62

Oracle Retail Xstore Point of Service Reviews

Heidi M.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use and great product

Likeliness to Recommend

7 / 10

What differentiates Oracle Retail Xstore Point of Service from other similar products?

The ease of its functionality

What is your favorite aspect of this product?

How easy the product was to use.

What do you dislike most about this product?

nothing i dislike about the product

What recommendations would you give to someone considering this product?

Give it a try and see if you like it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kristen M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product!

Likeliness to Recommend

8 / 10

What differentiates Oracle Retail Xstore Point of Service from other similar products?

Comprehensive retail functionality: Xstore Point of Service offers an extensive range of features and functionalities, encompassing everything from product management and inventory control to promotion management and customer service. It provides retailers with a holistic solution that caters to their diverse needs.

What is your favorite aspect of this product?

Centralized and scalable architecture: The system is designed to support large-scale retail operations, making it ideal for multi-store retailers. With its centralized architecture, Xstore Point of Service allows for easy management of data, promotions, and pricing across multiple stores, ensuring consistency and efficiency.

What do you dislike most about this product?

I don't have any dislikes.

What recommendations would you give to someone considering this product?

Consider Scalability: Evaluate the scalability of the system. Ensure that it can accommodate the growth of your business and handle increased transaction volumes as your business expands. User-Friendly Interface: Consider the usability of the point-of-sale system. A user-friendly interface is crucial for efficient operations and reduced training time for your staff. Ensure that the system is intuitive and easy to navigate.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Public Sector
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Very easy to use.

Likeliness to Recommend

8 / 10

Pros

  • Respectful
  • Altruistic
  • Reliable
  • Trustworthy

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