Data Quadrant Awards 2018

Identity and Access Management


SoftwareReviews names Symantec VIP Access Manager, Microsoft Identity Manager, Crossmatch DigitalPersona, and Okta Identity and Access Management as Identity and Access Management Data Quadrant Award Winners.


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Identity and Access Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Identity and Access Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Symantec

Symantec VIP Access Manager

Create a single access point to protect your cloud and on-premise web apps via Single Sign-On (SSO) with VIP two-factor authentication.

8.6

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
20Reviews

Microsoft

Microsoft Identity Manager

Synchronize identities between directories, databases and applications. Enable self-service password, group and certificate management. Increase admin security and thwart identity theft with policies, privileged access and roles.

8.1

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
49Reviews

Crossmatch

Crossmatch DigitalPersona

The edge of your enterprise is now anywhere people work and defending this borderless enterprise requires focusing on the human factor — user identity. The Crossmatch DigitalPersona solution delivers strong, multi-factor authentication designed for the people that use it and those that manage it. Crossmatch was acquired by HID Global in September 2018.

8.0

Composite
Score

Composite
Score

+73

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
41Reviews

Okta

Okta Identity and Access Management

Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.

7.9

Composite
Score

Composite
Score

+73

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
13Reviews

Vendor Capability Awards


Availability and Quality of Training

Symantec VIP Access Manager

Badge Winner

Breadth of Features

Symantec VIP Access Manager

Badge Winner

Business Value Created

Symantec VIP Access Manager

Badge Winner

Ease of Customization

Symantec VIP Access Manager

Badge Winner

Ease of Data Integration

Symantec VIP Access Manager

Badge Winner

Ease of IT Administration

Symantec VIP Access Manager

Badge Winner

Ease of Implementation

Symantec VIP Access Manager

Badge Winner

Product Strategy and Rate of Improvement

Symantec VIP Access Manager

Badge Winner

Quality of Features

Symantec VIP Access Manager

Badge Winner

Usability and Intuitiveness

Symantec VIP Access Manager

Badge Winner

Vendor Support

Okta Identity and Access Management

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Symantec VIP Access Manager


Breadth of Features

Symantec VIP Access Manager


Business Value Created

Symantec VIP Access Manager


Ease of Customization

Symantec VIP Access Manager


Ease of Data Integration

Symantec VIP Access Manager


Ease of IT Administration

Symantec VIP Access Manager


Ease of Implementation

Symantec VIP Access Manager


Product Strategy and Rate of Improvement

Symantec VIP Access Manager


Quality of Features

Symantec VIP Access Manager


Usability and Intuitiveness

Symantec VIP Access Manager


Vendor Support

Okta Identity and Access Management


Other Evaluated Vendors


SAP

SAP Identity and Access Management

Safeguard your company's information assets with identity and access management and security compliance. Manage business continuity and minimize cost and risk with an approach to identity and access management that drives security compliance.

7.5

Composite
Score

Composite
Score

+72

Emotional
Footprint

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

42Reviews

RSA

RSA Via

RSA Via is a set of SaaS and software solutions that work together to protect the entire identity and access lifecycle. It features a governance-driven approach to ensure consistency in access controls, regardless of the user’s location, device or where the resources reside. RSA Via ensures continuous compliance with changing rules and regulations without rendering current IAM investments obsolete.

7.2

Composite
Score

Composite
Score

+70

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

42Reviews

Oracle*

Oracle Identity and Access Management

Oracle’s complete, integrated next-generation identity management platform provides breakthrough scalability with an industry-leading suite of identity management solutions. Reduce operational costs. Achieve rapid compliance with regulatory mandates. Secure sensitive applications and data—regardless of whether they are hosted on premises or in the cloud.

7.0

Composite
Score

Composite
Score

+60

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

20Reviews

CyberArk

CyberArk Application Identity Manager

CyberArk Enterprise Password Vault is designed to discover, secure, rotate and control access to privileged account passwords used to access systems throughout the enterprise IT environment.

6.9

Composite
Score

Composite
Score

+55

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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