Software Reviews’ Data Quadrant awards are created entirely from expert-user feedback. Vendors are evaluated by IT leaders, business professionals and end-users, examining relative performance across two axis: Product Features & Satisfaction and Vendor Experience & Capabilities.
The IAM category saw clearly defined Leaders separating themselves from their peers. Through the data collected, it is evident the factors separating the Gold Medalists Symantec, Microsoft, Crossmatch and Okta was their emphasis on a high Customer Experience and Vendor Capabilities.
About Data Quadrant Awards and Software Reports
Software Reviews Data Quadrant Awards are awarded annually to recognize outstanding vendors in the technology marketplace as evaluated by their users. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend and vendor experience. Full vendor evaluations are available in our in-depth software evaluation reports.
About Software Reviews and the Data Quadrant Awards
Software Reviews is a division of Info-Tech Research Group Inc., a world-class IT research and consulting firm established in 1997. Having worked in the vendor space for two decades, Software Reviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.
By collecting real data from IT and business professionals, Software Reviews’ methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.