Emotional Footprint Awards 2023
On-Site Event Management
SoftwareReviews names BigMarker, Airmeet, Hubilo, vFairs, and Whova as On-Site Event Management Emotional Footprint Award Winners.
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On-Site Event Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
BigMarker.com LLC
BigMarker
BigMarker's full-featured webinar hosting services enable you to host webinars and online events, from a web browser, without requiring your attendees to download software or plugins. BigMarker's leading live video platform is the perfect way to create an aspirational virtual event. Design every aspect of the live experience from how panel discussions look, to Interactive Q&A sessions, to call to actions.
8.9
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Airmeet
Airmeet
Airmeet is an all-in-one platform to host immersive events and build real connections, online
8.5
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Hubilo Inc
Hubilo
Hubilo makes it possible for organisations to provide an engaging & interactive event experience to their global audience and transform the way people connect, interact and host events. Hubilo will become the central system of records for the event industry and unlock massive insights and value from their event by tracking interactions and engagement metrics across attendees, sponsors, organisers, and speakers.
8.5
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Whova Inc
Whova
Virtual Conference Made Simple and Interactive. Streaming, video replay, attendee engagement & networking — everything you need
8.3
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
vFairs LLC
vFairs
Host Virtual Job Fairs, Online Trade Shows, Online Conferences & more. Connect audiences globally using chat tools, live webinars & digital content, backed by unbeatable 24/7 customer support
8.3
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Other Evaluated Vendors
Cvent Inc.
Cvent Attendee Hub
Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.
8.1
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Swapcard
Swapcard
Looking for a partner to make organizing events easy and stress-free? Meet Swapcard — the AI-powered solution that helps you increase revenue for your events, exhibitors, and sponsors. Swapcard saves time for your teams and turns your one-shot events into year-round community experiences that keep your audience coming back for more. Create engaging and memorable events that your attendees will love.
8.1
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Cisco Systems
Webex Events
(Previously Socio) Your end-to-end platform for streaming, engagement, sponsorship and networking.
7.7
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Swoogo
Swoogo
Your virtual event needs somewhere to hang out, and there's a party at our place. From registration to day-of-event pages, streaming to engagement, The Swoogo platform is a perfect home for your virtual events.
7.7
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
RingCentral, Inc
RingCentral Events (formerly Hopin Events)
RingCentral Events (formerly Hopin Events) is the first all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world.
7.0
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
InEvent, Inc.
InEvent
Go beyond the traditional video conferencing experience and deliver an engaging and human experience with the InEvent Virtual Lobby. Tools and data are integrated on a single platform, including drag and drop landing pages, email builder, online registration, meeting scheduling, QR Codes, badge printing, financial reports and integrations to deliver personalized experiences for your customers. InEvent software is drag and drop, no code required, white label platform by design. Training, summits and conferences benefit from the all in one event management solution.
6.5
CX Score
CX
Score
+65
Net Emotional Footprint
Net Emotional
Footprint
73
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
