BigMarker Customer Reviews 2023

What is BigMarker?

BigMarker's full-featured webinar hosting services enable you to host webinars and online events, from a web browser, without requiring your attendees to download software or plugins. BigMarker's leading live video platform is the perfect way to create an aspirational virtual event. Design every aspect of the live experience from how panel discussions look, to Interactive Q&A sessions, to call to actions.

Company Details

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Awards & Recognition

BigMarker won the following awards in the On-Site Event Management category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

8 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2023

BigMarker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigMarker.

87 Likeliness to Recommend

Down 1
Since last award

97 Plan to Renew

Up 4
Since last award

87 Satisfaction of Cost Relative to Value

Down 1
Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigMarker?

0% Negative

8% Neutral

92% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 83

Presentation/ Webinar Capabilities

88

Metric and Reporting

85

Attendee Engagement

85

Customer Support

85

Registration Process/Integration

84

Social Media Channel Integration Outbound

83

Networking Facilitation

83

Branding and Visual Customization

82

Vendor e-Commerce

80

Whitelabeling

79

Gamification

79

Vendor Capability Ratings

Average 85

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Quality of Features

100

Ease of Customization

97

Usability and Intuitiveness

97

Product Strategy and Rate of Improvement

95

Vendor Support

95

Business Value Created

92

Breadth of Features

92

Availability and Quality of Training

92

Also Featured in...

Virtual Event Management

Score 8.5

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BigMarker Reviews

Chandler P.

Role: Industry Specific Role
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Amazing Webinar Tool

Likeliness to Recommend

9 / 10

What differentiates BigMarker from other similar products?

Offers instant updates from admin. back-end directly to the app.

What is your favorite aspect of this product?

Perfect customising options

What do you dislike most about this product?

Additional cost

What recommendations would you give to someone considering this product?

Be a part of BIG team by joining this application.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Emily S.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

User-friendly.

Likeliness to Recommend

8 / 10

What differentiates BigMarker from other similar products?

BigMarker offers e-commerce capabilities, enabling you to sell digital products or services directly from your webinar events, which can be a valuable revenue source.

What is your favorite aspect of this product?

BigMarker integrates with various marketing and CRM tools, enhancing your ability to manage and nurture leads.

What do you dislike most about this product?

Depending on your subscription, you may face limitations on the number of attendees you can accommodate in your events.

What recommendations would you give to someone considering this product?

Evaluate the pricing structure to ensure it aligns with your budget. If cost is a concern, explore other platforms that offer free or more budget-friendly plans.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dr. Emma S.

Role: Operations
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

highly customizable webinar and event platform

Likeliness to Recommend

8 / 10

What differentiates BigMarker from other similar products?

Its a webinar, landing page, communication and summit platform, very customizable and brandable.

What is your favorite aspect of this product?

Love the ability to brand, includes landing page, emails all in one product. Lots of fine tuning of details within the platform too!

What do you dislike most about this product?

Because it is so customizable, the landing page is a little clunky to edit, would love more edit or premade blocks, and is more slow to load vs other landing pages.

What recommendations would you give to someone considering this product?

I highly recommend BigMarker as its really an all in one tool, is very customizable, pretty friendly UX, and has very good stability and support for your webinars and events!

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

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BigMarker

BigMarker

What is BigMarker?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

BigMarker Ratings

87 Likeliness to Recommend

Down 1Since last award

97 Plan to Renew

Up 4Since last award

87 Satisfaction of Cost Relative to Value

Down 1Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love BigMarker?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Customer Support Support before, during, and after event. Technical support available during the event.

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Virtual Event Management

BigMarker Reviews

Chandler P.

Amazing Webinar Tool

Likeliness to Recommend

Pros

Emily S.

User-friendly.

Likeliness to Recommend

Pros

Dr. Emma S.

highly customizable webinar and event platform

Likeliness to Recommend

Pros

Most Popular BigMarker Comparisons

Cvent Attendee Hub

Airmeet

Hubilo

vFairs

Whova

RingCentral Events (formerly Hopin Events)

Down 1
Since last award

Up 4
Since last award

Down 1
Since last award

Feature Ratings

Presentation/ Webinar Capabilities

Metric and Reporting

Attendee Engagement

Customer Support

Registration Process/Integration

Social Media Channel Integration Outbound

Networking Facilitation

Branding and Visual Customization

Vendor e-Commerce

Whitelabeling

Gamification

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Breadth of Features

Availability and Quality of Training