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Swapcard

Swapcard

8.2 / 10
Category

What is Swapcard?

Connect with a broader audience, broadcast quality streaming videos and engage everyone, online or onsite.

Company Details


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Swapcard Ratings

Real user data aggregated to summarize the product performance and customer experience.

86 Likeliness to Recommend

83 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Swapcard?

14% Negative
0% Neutral
86% Positive

Pros

  • Efficient Service
  • Helps Innovate
  • Trustworthy
  • Caring

Feature Ratings

Average 81

Customer Support

92

Sponsor/Exhibitor Spaces

92

Presentation/ Webinar Capabilities

85

Whitelabeling

85

Attendee Engagement

83

Attendee Networking

83

Registration

80

Reporting/Analytics

75

Vendor Capability Ratings

Average 85

Ease of IT Administration

100

Ease of Customization

93

Vendor Support

93

Availability and Quality of Training

89

Ease of Data Integration

86

Ease of Implementation

82

Usability and Intuitiveness

82

Business Value Created

79

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Quality of Features

79

Swapcard Reviews

Ruslana M.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great value virtual event platform

Likeliness to Recommend

10 / 10

What differentiates Swapcard from other similar products?

Swapcard continues to innovate and stay up to date with the latest virtual event trends while staying at an affordable price.

What is your favorite aspect of this product?

My favorite aspect is being able to copy events from year to year and keep accounts from previous attendees in the platform.

What do you dislike most about this product?

They took a while to get their own streaming platform within Swapcard to allow for in-house virtual panels.

What recommendations would you give to someone considering this product?

Definitely try the backend for yourself and ask questions on how this product can be used for your event needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Shiva S.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic product. Easy to use, but a bit pricey.

Likeliness to Recommend

10 / 10

What differentiates Swapcard from other similar products?

As soon as the crucial quote-to-cash procedure was automated, Swapcard noticed a benefit. "It's wonderful. In terms of data collecting, financial flow, and awareness of our current situation, the effects were immediate. We click a button, and five seconds later, everything is visible," Guillaud explained. "Today, our systems can communicate with one another. The information is more accurate and the data is cleaner. We can put our attention elsewhere. In favor of greater time for analysis and decision-making, we spend less time ensuring sure it is accurate. It is magical.

What is your favorite aspect of this product?

Iniwave has been able to keep up with the rapidly expanding business by being able to create integrations quickly and hand them off to Swapcard to handle. "One of Celigo's best features is how quickly you can put it into use. As things change quickly and we can easily implement a new procedure with Celigo if we just have a month to do so, this enables me to add additional value, said Guillonchon. The business is thinking about integrating with HRIS software and payment processors in the future. Guillaud remarked, "With Celigo, everything was smooth." This is a huge relief because all the hard work is now paying off.

What do you dislike most about this product?

During the past few years, Swapcard's growth has averaged double digits each year. Yet, as a result of that expansion, the business deployed dozens of software, including Quickbooks and Zoho Book/CRM, across numerous accounting teams in different nations. Because of this, the company was unable to see its cash position, had to deal with human errors, and had its accountants spend 95% of their time on activities unrelated to analysis and reporting. Further complicating the company's capacity to offer complete, correct data across all systems was the adoption of Salesforce, which required a high level of customization.

What recommendations would you give to someone considering this product?

We noticed outcomes immediately quickly. It's wonderful. In terms of data collecting, financial flow, and awareness of our current situation, the effects were immediate. After pressing a button, everything is visible after five seconds. We now have systems that communicate with one another. The information is more accurate and the data is cleaner. We can put our attention elsewhere. In favor of greater time for analysis and decision-making, we spend less time ensuring sure it is accurate. This is magic.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ishfaq A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Swapcard Review

Likeliness to Recommend

9 / 10

What differentiates Swapcard from other similar products?

One of the key differentiators of Swapcard is its focus on networking and matchmaking features. The platform uses AI-powered algorithms to suggest relevant connections and facilitate one-on-one video meetings and chat features. This sets it apart from other event management platforms that may focus more on event logistics and registration. Swapcard also offers a range of customizable event pages that allow organizers to create branded event pages with a variety of features, including speaker bios, session information, and event schedules. This makes it easy for attendees to navigate and engage with the event,

What is your favorite aspect of this product?

Swapcard's AI-powered matchmaking and networking features, as well as its customizable event pages and mobile app. These features make it easier for event organizers to create engaging and interactive events, and for attendees to connect with each other and network.

What do you dislike most about this product?

The user interface can be a bit overwhelming and take some time to get used to. Additionally, some users have reported occasional technical glitches or bugs. However, overall, these issues appear to be relatively minor and don't detract significantly from the overall value of the platform.

What recommendations would you give to someone considering this product?

Take advantage of the platform's AI-powered matchmaking features. Make sure to fill out your profile and preferences as thoroughly as possible to get the most relevant and useful connections. Use the customizable event pages to create a branded and engaging experience for your attendees. Include relevant information about your event, such as session information, speaker bios, and event schedules, to keep attendees informed and engaged. Encourage attendees to use the mobile app Take advantage of the platform's analytics and reporting tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing