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Swapcard

Swapcard

8.2 / 10
Category

What is Swapcard?

Looking for a partner to make organizing events easy and stress-free? Meet Swapcard — the AI-powered solution that helps you increase revenue for your events, exhibitors, and sponsors. Swapcard saves time for your teams and turns your one-shot events into year-round community experiences that keep your audience coming back for more. Create engaging and memorable events that your attendees will love.

Company Details


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Awards & Recognition

Swapcard won the following awards in the On-Site Event Management category

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Swapcard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Swapcard.

91 Likeliness to Recommend

94 Plan to Renew

Up 1
Since last award

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Swapcard?

5% Negative
0% Neutral
95% Positive

Pros

  • Efficient Service
  • Helps Innovate
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 88

Exhibitor or Vendor Environment

89

Attendee Engagement

89

Metric and Reporting

88

Presentation/ Webinar Capabilities

88

Customer Support

88

Registration Process/Integration

86

Networking Facilitation

85

Whitelabeling

84

Vendor Capability Ratings

Average 85

Ease of Customization

100

Quality of Features

95

Availability and Quality of Training

94

Ease of Implementation

94

Ease of IT Administration

94

Breadth of Features

90

Ease of Data Integration

90

Vendor Support

88

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Business Value Created

75

Swapcard Reviews

Saket K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Great product! I'd recommend it to everyone.

Likeliness to Recommend

10 / 10

What differentiates Swapcard from other similar products?

Swapcard is easier to use in comparison to its similar products which creates a very big impact.

What is your favorite aspect of this product?

According to me, the favorite aspect of this product is that it's very much easy to use due to which it makes the daily work easier.

What do you dislike most about this product?

I don't think that there's anything which anybody would dislike about this product. It's perfect.

What recommendations would you give to someone considering this product?

Anyone who is willing to take this product can blindly go for it without having any second thought about it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Subanesh R.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Wonderful Team,Easy to use,Great customer support

Likeliness to Recommend

10 / 10

What differentiates Swapcard from other similar products?

Customer support, availability, communication

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Some portions would be helpful with a user manual handy

What recommendations would you give to someone considering this product?

They are upcoming organization with a wonderful team and energetic spirit.!

Pros

  • Reliable
  • Effective Service
  • Caring
  • Helps Innovate

Abhishek S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Swapcard : All in one place

Likeliness to Recommend

9 / 10

What differentiates Swapcard from other similar products?

Swapcard offers a friendly user experience that makes it simple for users to use the platform to attend events, communicate with other users, and interact with event material. The platform do offers a variety of networking resources, such as an AI-powered matchmaking engine that facilitates connections between registrants based on shared interests and professional experiences. The ability to design and host virtual events, complete with live streaming and chat options, is provided by Swapcard. Swapcard offers event organisers data and analytics regarding their events, such as attendance, engag

What is your favorite aspect of this product?

Swapcard uses simple builds, flexible points on data, and a seamless user experience. Swapcard satisfies our business demands with few further add-ons, unlike the other apps that use hub and spoke architecture for what can be added on. They give you access to Swapcard Academy, which has amazing training materials on how to use apps as effectively as possible for organizations.

What do you dislike most about this product?

Its pricing can be considered as a dislike point. Apart from pricing, sometime I did have some technical issues with swapcard which usually leads to more load time because of this it takes more time that expected to do simple tasks.

What recommendations would you give to someone considering this product?

Overall it is quite good, and will surely recommend it too.

Pros

  • Performance Enhancing
  • Effective Service
  • Caring
  • Client Friendly Policies

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