Swoogo Customer Reviews 2023

What is Swoogo?

Your virtual event needs somewhere to hang out, and there's a party at our place. From registration to day-of-event pages, streaming to engagement, The Swoogo platform is a perfect home for your virtual events.

Company Details

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Swoogo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Swoogo.

88 Likeliness to Recommend

93 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Swoogo?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Respectful
Helps Innovate
Inspires Innovation

Feature Ratings

Average 79

Registration Process/Integration

86

Customer Support

84

Presentation/ Webinar Capabilities

82

Exhibitor or Vendor Environment

81

Metric and Reporting

80

Vendor e-Commerce

80

Branding and Visual Customization

78

Networking Facilitation

77

Social Media Channel Integration Outbound

77

Gamification

73

Attendee Engagement

71

Vendor Capability Ratings

Average 79

Breadth of Features

94

Ease of IT Administration

94

Ease of Data Integration

93

Quality of Features

93

Ease of Customization

88

Vendor Support

86

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

79

Ease of Implementation

77

Usability and Intuitiveness

72

Business Value Created

69

Also Featured in...

Virtual Event Management

Score 7.6

View Swoogo in this category (opens in a new tab)

Swoogo Reviews

Arjun A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2023

Fantastic product! I love it

Likeliness to Recommend

9 / 10

What differentiates Swoogo from other similar products?

Swoogo stands out from other event management software products with its user-friendly interface, flexible pricing, and robust feature set. Swoogo's drag-and-drop website builder, automated event communication tools, and customizable registration forms make it easy for event organizers to create and manage events.

What is your favorite aspect of this product?

Customizable registration forms and drag-and-drop website builder are often praised by event organizers as some of the most user-friendly and efficient features of the platform.

What do you dislike most about this product?

Its occasional technical glitches or slow loading times when using certain features of the platform.

What recommendations would you give to someone considering this product?

If you're considering Swoogo, I recommend taking advantage of the free trial, familiarizing yourself with the platform, utilizing support resources, and considering your event needs to make the most of its features and create successful events.

Pros

Efficient Service
Saves Time
Reliable
Performance Enhancing

Ganga T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2023

Efficient,easy to use, good one

Likeliness to Recommend

10 / 10

What differentiates Swoogo from other similar products?

developers can write customized features on top of swoogo platforms

What is your favorite aspect of this product?

Easy,flexible, efficient

What do you dislike most about this product?

Sometimes i wish we could build fitered twig

What recommendations would you give to someone considering this product?

It's very easy to use fo developers to customized features

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Caring

Rochelle T.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Everything we needed and always providing more!

Likeliness to Recommend

9 / 10

What differentiates Swoogo from other similar products?

Eager to help and walk you through with video and examples, affordable, and they actually implement your suggestions.

What is your favorite aspect of this product?

Having an event management platform

What do you dislike most about this product?

That we're no longer using it

What recommendations would you give to someone considering this product?

Work with your IT or customer service to fully customize everything you need

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Swoogo

Swoogo

What is Swoogo?

Company Details

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Awards & Recognition

Swoogo Ratings

88 Likeliness to Recommend

93 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Swoogo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Customer Support Support before, during, and after event. Technical support available during the event.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Virtual Event Management

Swoogo Reviews

Arjun A.

Fantastic product! I love it

Likeliness to Recommend

Pros

Ganga T.

Efficient,easy to use, good one

Likeliness to Recommend

Pros

Rochelle T.

Everything we needed and always providing more!

Likeliness to Recommend

Pros

Most Popular Swoogo Comparisons

Cvent Attendee Hub

Airmeet

Hubilo

vFairs

BigMarker

Whova

Feature Ratings

Registration Process/Integration

Customer Support

Presentation/ Webinar Capabilities

Exhibitor or Vendor Environment

Metric and Reporting

Vendor e-Commerce

Branding and Visual Customization

Networking Facilitation

Social Media Channel Integration Outbound

Gamification

Attendee Engagement

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Customization

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Business Value Created