An enterprise application selection or implementation has most likely been heavily impacted by COVID-19. Do not hit the brakes; stopping and restarting projects increases the risk of failure. Slow down or speed up? Which is the right strategy for your organization?
Every organization is trying to adjust to impact of COVID-19. Like many others, your first thought will be to pause all projects until everyone returns to work. Pausing is the right approach for projects that require physical presence such as infrastructure changes and perhaps for low risk, low-value projects, but it is not the right approach for strategic projects such as ERP implementations.
Strategic projects are not like a Netflix film that can be paused and picked up where you left off. Strategic projects are more like a binge-worthy Netflix series. Each day, week, and month of delay results in the loss of knowledge, and if you wait too long it will be like restarting from the beginning. Also take into consideration the vendor you have engaged. There is no guarantee that the vendor’s resources will be available when you want to restart your project. Furthermore, your competitors may be (re)starting at the same time, putting pressure on consultant availability and potentially increasing your costs.
If you decide to slow down the implementation, here are several ways in which to keep the team engaged, particularly if key decision makers are not available:
Our recommendation is to get a jump on your competitors by retaining your staff and assigning them to accelerate your project. One of the challenges of a strategic system is that your key stakeholders are forced to balance needs of the project with their “day” jobs. When the business is slow, the stakeholders can apply all their attention to the project, allowing you to accomplish more in a shorter amount of time and saving you time and money. When business starts to resume, you will be ramping up using the latest technology and a sole focus on building the business. Your competitors will be stuck on older systems or dividing their attention between rebuilding and restarting their implementation project. Either way you win.
Source: SoftwareReviews Enterprise Resource Planning, Report Published April 2019
Don’t put your business or critical enterprise applications efforts at risk by putting your strategic projects on hold. If your key stakeholders are being reassigned to meet the emergency, then find ways to continue the project at a slower pace. However, if you are facing laying off staff, repurpose them to accelerate your implementation and get out in front of your competitors.
A great relationship with your software provider delivers both value and immediate results. These key tips will help you make the best of your partnership.
Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.
The impact of COVID-19, as it became a global pandemic in Q1 of 2020, has affected user sentiment toward software during a growing period of fear, uncertainty, and doubt. To analyze the impact, SoftwareReviews compared Satisfaction (willingness to recommend to a peer), ability to deliver Business Value (fair cost to value), and Likeliness to Renew prior to March 10 and post March 10.
What is changing in the HR technology space as a result of COVID-19? Some organizations are seeing an uptick in interest and customer support, while others are providing free access to their product.
Business continuity during COVID-19 will mean leveraging online technologies for all departments, including human resources. IT departments can assist in recruiting efforts by ensuring virtual interviewing technologies are in place and supported.
Culture Amp has enabled a new feature to increase employee confidentiality. With this launch, administrators can no longer identify participants indirectly.
On February 21, Kronos Incorporated and Ultimate Software announced the merger of the two entities. Both entities’ controlling stockholder is the private equity firm Hellman & Friedman. The merger was approved by both boards and is expected to be completed by the end of March.
After another impressive quarter, Salesforce announced full-year 2020 results that exceeded expectations. Also announced were Keith Block’s departure, Gavin Patterson’s appointment to president and CEO of Salesforce International, and the acquisition of Vlocity.
Cornerstone is acquiring Saba, a learning management system, to further invest in its learning offerings and gain reach in the market. With this acquisition, the organization intends to accelerate product development.