ZoomInfo Sales Logo
ZoomInfo Sales Logo
ZoomInfo

ZoomInfo Sales

Composite Score
8.1 /10
CX Score
8.3 /10
ZoomInfo Sales
8.1 /10

What is ZoomInfo Sales?

ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data about companies and contacts. ZoomInfo Sales layer additional tools on top of that intelligence—such as conversation intelligence, sales engagement, and data orchestration—to help you engage with prospects and customers. By integrating all of these tools with the other key systems you use, your go-to-market teams will be more prepared and well equipped to close more deals and hit their number.

Company Details


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Awards & Recognition

ZoomInfo Sales won the following awards in the Sales Engagement Platforms category

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ZoomInfo Sales Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZoomInfo Sales.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZoomInfo Sales?

0% Negative
4% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Caring
  • Saves Time

Feature Ratings

Average 81

CRM Integration

85

Pipeline Management

85

E-Mail Integration

83

Internal Sales Collaboration

82

Conversation Coaching

81

E-Mail Campaign Management

81

Sales Analytics

81

Dialer Integration

79

Omnichannel Campaign Management

79

Call Management

79

Workflow Automation

78

Vendor Capability Ratings

Average 82

Vendor Support

85

Ease of Customization

84

Ease of Implementation

83

Ease of Data Integration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of IT Administration

82

Breadth of Features

81

Availability and Quality of Training

80

Quality of Features

80

Product Strategy and Rate of Improvement

78

ZoomInfo Sales Reviews

Karthick R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Pricey, not accurate data, but best in the market.

Likeliness to Recommend

8 /10

What differentiates ZoomInfo Sales from other similar products?

Advanced Search Capabilities, Integration and Automation, Intent Data, Enrichment Services

What is your favorite aspect of this product?

If I had to pick a favorite aspect of ZoomInfo Sales, it would be its data accuracy and depth. The platform’s focus on providing comprehensive and up-to-date information about companies and contacts is crucial for effective sales and marketing strategies. High-quality data not only helps in identifying the right prospects but also in crafting targeted and personalized outreach, which can significantly boost engagement and conversion rates. The ability to access accurate contact details and detailed company insights can make a substantial difference in how well sales teams perform.

What do you dislike most about this product?

One common critique of ZoomInfo Sales is its cost. The platform can be quite expensive, especially for small to mid-sized businesses or startups with limited budgets. This higher price point might be a barrier for some companies looking to access high-quality data and advanced features. Additionally, while the depth of data is a strength, it can also mean that there’s a steep learning curve to fully leverage all of the platform’s capabilities, which might require a significant investment in time and training.

What recommendations would you give to someone considering this product?

Take Advantage of the Trial, Consider Integration, keep your ROI in mind, Utilize Support Resources

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Corrina M.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic Product!

Likeliness to Recommend

10 /10

What differentiates ZoomInfo Sales from other similar products?

It has a great ease of use and the ability to update contacts when needed.

What is your favorite aspect of this product?

E-mails that are easily customizable to the party you're sending it to and the ease of making templates.

What do you dislike most about this product?

It could use some kind of mechanism to better filter out or change contact information. I don't know if this would be by comparing it to LinkedIn, sending out update e-mails to the contacts, or what. Or, if possible, registering any e-mails that are bouncing back or failing to deliver into the system to perhaps trigger a notice to Zoominfo to update it.

What recommendations would you give to someone considering this product?

Go through all of the filters and make as customized of search as you possibly can because it's highly do-able.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Morgan S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Amazing business tool, but at what cost?

Likeliness to Recommend

10 /10

What differentiates ZoomInfo Sales from other similar products?

ZoomInfo SalesOS impresses with its powerful automation capabilities that streamline sales processes, significantly boosting productivity by automating actions like follow-up emails and lead scoring. The platform provides exceptionally accurate lead data, offering detailed insights such as contact details, company technology and overview, which are essential for tailored and effective outreach. The user-friendly interface further enhances the experience, making it easy to connect confidently with potential clients and easy to connect CRM integration.

What is your favorite aspect of this product?

ZoomInfo SalesOS stands out for its remarkable automation capabilities. The platform streamlines various sales processes, enabling users to focus more on strategy and less on manual tasks. The automation tools are intuitive, allowing for easy setup of workflows that trigger actions based on specific criteria. For instance, I've been able to automate follow-up emails and lead scoring with minimal effort, which has significantly increased my productivity.

What do you dislike most about this product?

The Price: My least favorite aspect of ZoomInfo SalesOS is its pricing structure. Although the platform offers tremendous benefits, the cost can be prohibitive, especially for small businesses. More affordable options with smaller credit usage would make it accessible to a broader range of businesses. Additionally, a month-to-month pricing option would be invaluable, allowing companies to test the platform’s effectiveness before committing to a significant investment. Tailoring the pricing based on individual company usage could also maximize the platform’s value for diverse business needs.

What recommendations would you give to someone considering this product?

ZoomInfo SalesOS excels in automation and quality lead data, significantly enhancing sales efficiency. The platform provides detailed insights and business information, aiding in precise market targeting. It's user-friendly and effective for connecting with prospects. However, consider the cost, as it is substantial if you want all the features. If affordable, it's a worthwhile investment for improving outreach capabilities. More flexible pricing could make it accessible to more businesses.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Saves Time

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