What is ZoomInfo Sales?
ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data about companies and contacts. ZoomInfo Sales layer additional tools on top of that intelligence—such as conversation intelligence, sales engagement, and data orchestration—to help you engage with prospects and customers. By integrating all of these tools with the other key systems you use, your go-to-market teams will be more prepared and well equipped to close more deals and hit their number.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
73 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ZoomInfo Sales?
Pros
- Enables Productivity
- Trustworthy
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
CRM Integration
Pipeline Management
E-Mail Integration
E-Mail Campaign Management
Sales Analytics
Dialer Integration
Internal Sales Collaboration
Conversation Coaching
Omnichannel Campaign Management
Call Management
Workflow Automation
Vendor Capability Ratings
Ease of Customization
Vendor Support
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Breadth of Features
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
ZoomInfo Sales Reviews
Michael J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2026
Excellent Tool for Accurate Sales Leads.
Likeliness to Recommend
What differentiates ZoomInfo Sales from other similar products?
What differentiate ZoomInfo apart is its dial data. ZoomInfo rarely provides the direct employee's mobile number but it does at times. I've tested it myself and 7 out of 10 numbers are correct. This is very powerful tool as it saves time and strengthens the connection.
What is your favorite aspect of this product?
My favorite feature is the company hierarchy where if I want to search for a specific company employee details, ZoomInfo shows me who is C-level, who is the director, and who is the manager. When I call a VP, I already know who they report to and this makes my conversation sound very professional. This helps me a lot in closing my deals with the respective clients.
What do you dislike most about this product?
The dislike about this product is that it sometimes provides us with outdated data. I've seen myself that a lead who changed jobs 6 months ago, ZoomInfo is still showing the old company. They should keep their verifications up to date. Right now, it's just raw data that needs to be sorted out before implementation that does affects us in one way or the other.
What recommendations would you give to someone considering this product?
If you are a sales person then you can take ZoomInfo but just remember one thing that its sole purpose is to use data and direct dials. Company hierarchy and its relevant data is good but for account management or customer success this tool does seems like an overkill. Also do get the pricing negotiated with the help of your manager. You can also get a discount if you take a 1 year contract. My company had taken a 15% discount.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
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Sanket D.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2026
Good tool for data scraping and pipeline making
Likeliness to Recommend
What differentiates ZoomInfo Sales from other similar products?
it is different because its contact and company data is more complete and reliable, especially for larger B2B accounts. It also does a better job connecting data with real buying signals, which makes prospecting and account prioritization easier compared to similar tools
What is your favorite aspect of this product?
My favorite aspect is how accurate and detailed the contact data is. It saves time because I can trust the information and focus on reaching the right people instead of cleaning lists.
What do you dislike most about this product?
The biggest downside is the cost, especially for smaller teams. It can also feel restrictive with credit limits, which makes you think twice before pulling large lists.
What recommendations would you give to someone considering this product?
I’d recommend being clear on your use case before buying and making sure your team will actively use it. It works best for B2B teams that rely heavily on outbound or account‑based sales
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Khusbu D.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2026
Enterprise grade sales intelligence power
Likeliness to Recommend
What differentiates ZoomInfo Sales from other similar products?
ZoomInfo provides buyer intent data signals that show which companies are actively researching topics related to your solution
What is your favorite aspect of this product?
My favorite aspect of ZoomInfo is it's deep workflow and CRM integration
What do you dislike most about this product?
As a sales manager What I most dislike about this product is it's operational overhead
What recommendations would you give to someone considering this product?
Before committing this product prepare a budget plan for your operational needs
Pros
- Trustworthy
- Inspires Innovation
- Saves Time
- Fair
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