What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
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Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Olayinka B.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
A solid meeting option for my department.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides a seamless meeting experience across different mediums of access - mobile phones, desktop , browser or via Zoom dedicated meeting devices.
What is your favorite aspect of this product?
Stable audio and video quality, not minding the number of active participants in a meeting.
What do you dislike most about this product?
On desktop, Zoom is very user friendly. The task bars often get in the way of other menu options, and Zoom does not provide enough customizable options as it concerns layout and view.
What recommendations would you give to someone considering this product?
Zoom does everything the average professional expects a meeting tool to do, during the duration of a meeting. The level of intuitiveness can be a bottleneck though, especially for new users.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jeremiah T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Increase productivity across teams using ZOOM
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is easy to use and scalable. Its main advantage is the ability to host very large online conferences. This is ideal for businesses with a lot of employees and not many services can match the sheer number of attendees allowed in a Zoom Room. It is easy to use and i like everything is very intuitive to use for both the person hosting the call and for everyone attending. This is all thanks to the excellent interface the platform developers have put together.
What is your favorite aspect of this product?
Zoom is easy to use and is solving a multitude of issues such as transportation disruptions as communication is streamlined. Google Calendar to help them keep track of their daily activities. Zoom is fully compatible with this service, which will help all of your employees keep track of their next online conference. It provides quality HD video and audio services without latency issues. It also has the whiteboard feature that helps write down all our key points during discussions. Also, the screen-sharing tool has helped resolve most of our repetitive and common IT tasks.
What do you dislike most about this product?
Zoom data leakage is one of its limitations.
What recommendations would you give to someone considering this product?
I recommend using Zoom for organizations that want to host large numbers of people. It is easy to use and offers excellent support. I recommend it to use for organizations that want to increase their productivity, reduce transport and increase ROI.
Pros
- Unique Features
- Efficient Service
- Saves Time
- Security Protects
Please tell us why you think this review should be flagged.
Harsha T.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Used over 500+ hours so far without any trouble.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Very simple and easy to use, no complex and just login and use.
What is your favorite aspect of this product?
Smooth and stable connection over hours of video conferencing.
What do you dislike most about this product?
Nothing much, Used this app all over my quarantine online lessons and never bug me. Even in my internet drops, this reconnect and run properly.
What recommendations would you give to someone considering this product?
Top video conferencing software and easy to operate.
Pros
- Continually Improving Product
- Unique Features
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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