What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Andrea B.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
A usefull tool to connect people
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's faster and smarter as compared to his competitors
What is your favorite aspect of this product?
Accessibility and ease of use
What do you dislike most about this product?
Sometimes (very rarely) the sound is not clear
What recommendations would you give to someone considering this product?
My experience was very positive whit this product. Considering the other software for videocalling, I consider Zoom the best choiche
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Farooq S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Easy to collaborate share and virtual video meetup
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has very good video conferencing and audio and video calls features, we do our daily stand-ups with the video on with the Zoom software and ensure all the participants give there voice to the respective daily tasks going on
What is your favorite aspect of this product?
Video call featuring and easy to share the content from the system and also the background settings to blur the background while on video calls
What do you dislike most about this product?
The video bar keeps on overlap with the system and its really bit irritating while sharing the screen as it frequently overlaps with the screen share.
What recommendations would you give to someone considering this product?
More background settings to blur the background while on video calls.
Pros
- Reliable
- Trustworthy
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Jeremiah K.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Popular and outstanding video conferencing tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is the most popular tool for conducting online meetings and video conferencing compared to it's alternatives. Has wide range of features and functionalities compared to it's alternatives.
What is your favorite aspect of this product?
Zoom is a better for screen sharing. Zoom bring all communication under one roof through video conferencing feature. It's simple to make and receive HD video and audio calls. It's simple to send instant messages.
What do you dislike most about this product?
Meeting break-off as a result of unstable internet connection is the only drawback I experience with Zoom.
What recommendations would you give to someone considering this product?
Zoom is a highly ranked and glorified solution for video conferencing and online meetings that anyone should consider having.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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