What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Usman M.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2022
Great and reliable, but not without issues
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The main feature that i hadnt noticed elsewhere was the whiteboard functionality, as well as its industry wide adoption.
What is your favorite aspect of this product?
Whiteboard allows for efficient communication of ideas
What do you dislike most about this product?
The compatibility issues with macOS online
What recommendations would you give to someone considering this product?
If you have to use it online on a mac device, look elsewhere. Otherwise, its amazing.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
Cons
- Vendor's Interest First
- Under Delivered
Please tell us why you think this review should be flagged.
Bhawna A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Easy to use with lots of amazing features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Great user interface with friendly user experience. Purposeful and efficient
What is your favorite aspect of this product?
Uninterrupted video conferencing. Video conference scheduling Video recording by host. Privacy policies Screen sharing
What do you dislike most about this product?
Limited number of users connect at a time
What recommendations would you give to someone considering this product?
Highly recommended video conferencing application one should use in its organization.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Verônica O.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2022
Simple and effective
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
In just a few steps it is possible to establish video connections with great quality and efficiency. Its simple interface allows the tool to be easy to understand and great for connecting people without major obstacles.
What is your favorite aspect of this product?
The simple and intuitive interface allows you to quickly learn how to use the tool and its features without difficulty.
What do you dislike most about this product?
The resources used were efficient, and at the moment I have no negative points to report.
What recommendations would you give to someone considering this product?
Efficient tool for video calls, meetings and conferences. It caters very well to a simpler connection experience, allows interaction via chat and control of participants and guests. The basic version offers an efficient experience, but there are limitations on call time and number of participants. It is worth getting to know this tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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