What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Nikhil J.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jun 2022
Highly satisfying tool for video conferences
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
this is the best-in-class video conference tool available on the market.
What is your favorite aspect of this product?
Zoom provides efficient background effects changes and easy to have virtual backgrounds during the call also the UI is very much simpler and easy to use.
What do you dislike most about this product?
The cost of zoom licensing is quite higher than other available tools.
What recommendations would you give to someone considering this product?
I highly recommend everyone to use zoom because of its features but if you're having slightly low budgets then there are many more other tools available.
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Reliable
Please tell us why you think this review should be flagged.
Cheikh B.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Jun 2022
Zomm, the easy-to-use tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
What makes zoom different from other similar products is the price-quality ratio.
What is your favorite aspect of this product?
What I really like about zoom is that it saves me and my team a lot of time by allowing us to have virtual meetings every week.
What do you dislike most about this product?
What I like least about zoom is the poor quality of the video conference that occurs from time to time in the middle of a meeting with my team.
What recommendations would you give to someone considering this product?
What I can advise you to do is to get the zoom software quickly as it will save you time.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Fabion'José J.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2022
Best virtual meeting platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The "Zoom Meetings" platform is user-friendly, making it simple to utilise with just a single click. It meets all of the requirements in one convenient bundle. The use of a pointer to underline any area during screen sharing on-call, the "Add a Calendar" tool, audio message, and other capabilities are all unique to this system.
What is your favorite aspect of this product?
Zoom is really dependable and consistent. In comparison to other remote conferencing applications, such as Google Hangouts, the interface for creation is simple and intuitive, and it rarely slows or crashes. The free video call option is unrivalled because of the video quality and range of controls. The blurred background and the hand-lift are excellent extra elements.
What do you dislike most about this product?
It would be even great if meeting reporting and analytics improved so that we could better understand what is preventing us from being more efficient and productive. Zoom requires a strong and constant internet connection to function; it can be annoying to attend meetings on a low bandwidth connection. A workaround exists in the form of dialling into a conference over the phone.
What recommendations would you give to someone considering this product?
Certain aspects of Zoom cloud meetings are irritating. One of them is the 40-minute time limit for finishing a session, and the zoom is often quite slow. It appears to be an antiquated interface; they will need to work hard on a new UI/UX in light of current events. The duration of the free session is less than an hour. If you have any problems, please contact to staff.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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