What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Faz T.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2022
User Friendly software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's ease of use as well as high-quality audio/video output is something that make it to take edge from its competitors.
What is your favorite aspect of this product?
The availability of option to screen share and file sharing along with option to record meetings with out the interference of IT team are best feature that I like them.
What do you dislike most about this product?
There is nothing to dislike about but there is one more option to share screen without connecting on call which could be a good addition.
What recommendations would you give to someone considering this product?
Certainly a good user friendly application that anyone can use without any training needs
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Paul W.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2022
Expands to suit our capacity requirements
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom web and video conferencing is a terrific online conference choice, and it appears better than others because it expands to suit our capacity requirements. For every video calling voice, and web conferencing use case, this cloud conferencing option provides unsurpassed ease-of-use and exceptional features that are all enormously adjustable.
What is your favorite aspect of this product?
Zoom Software is a great alternative for official online meetings with a large number of participants. Its user interface features are likewise comparable to those of its competitors. It's great for our corporation because we need to conduct international gatherings. We don't have to worry about retraining the staff because it allows us to record meetings.
What do you dislike most about this product?
I'm not sure if others have noticed the lag time, but I believe it occurs sometimes. It's uncommon, but it does happen. Its file-sharing feature is another tiny component that affects our job. The large and heavy files take a long time to process and upload, which isn't acceptable sometimes when working with clients.
What recommendations would you give to someone considering this product?
Zoom Meeting is a tool that allows its users to work across any obstacles. You and your team members can meet and collaborate on the same project from anywhere in the world. It comes with enough capabilities to manage a small, large, or medium-sized business. It has both free and paid plans that can be upgraded by paying extra, but if you can't afford it, you can stick with the basic version.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Diego Q.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
All-in-One video conferencing and collaboration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
have perfect balance between functionality, performance, security and integration.
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
even with premium, you must manually configure auto recording in the cloud
What recommendations would you give to someone considering this product?
this is a simple and well integrated tool.
Pros
- Helps Innovate
- Respectful
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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