What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Manish Kumar A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jun 2022
Awesome Product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom gives the flexibility to add several persons to a meeting very easily. Zoom has an excellent user interface and its background change feature is fantastic.
What is your favorite aspect of this product?
The call recording feature to the cloud is my favorite.
What do you dislike most about this product?
Nothing to dislike. It's simply awesome.
What recommendations would you give to someone considering this product?
Highly recommended for personal and professional use.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
Fabby J.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Review of Audio and video conferencing app
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its being all in one package from audio video call to call recording and screen sharing- differentiate it from other.
What is your favorite aspect of this product?
The availability of option to share screen/files, live chat and the recording of call after the group permission are the few features that i like most. Also, its accessibility from mobile app is another important point that is worth mentioning
What do you dislike most about this product?
I think it serves all the needs for me , so cannot think of any point that i don't like about it.
What recommendations would you give to someone considering this product?
Its a user friendly app, one must use this to get benefits and make things easier.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ali K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
The best application in video conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It does not end with counting the pluses compared to its competitors. - Opportunity to attend the meeting up to 1000 people, - Camera filters and settings such as advanced virtual background feature, - Transition from chat or phone call to meeting with one click, - Auto note feature during conference and with many more features, it is the best application of the Zoom field.
What is your favorite aspect of this product?
The most important plus, of course, is that it offers all these nice features for free. This is the most important factor that puts it well above its competitors.
What do you dislike most about this product?
It cannot be said that Zoom has many cons. Because the advantages are many.
What recommendations would you give to someone considering this product?
No matter what industry you work in, if you are looking for a video conferencing application, your choice should definitely be Zoom.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
