What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ralph A.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jun 2022
"Great Video Conferencing Software with easy UI!"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has been a lifeline during the pandemic, as it permitted the business to carry on their business and arranging. It is awesome and simple to use for project meetings. It turns out fantastically for organizations of any size and has an assortment of bundles to browse. Simple access for everybody, in any event, for individuals who are not very educated. Love the way that when you need to schedule a meeting, Zoom creates the meeting ID consequently.
What is your favorite aspect of this product?
Zoom is software where one can begin or join a conference just with a tick. The virtual backgrounds are exceptionally valuable to conceal your moronic foundation just with a strong variety of fabric behind you. The screen sharing is extremely exceptional and it assisted me a great deal to impart my presentations to all. It likewise upholds the meeting recording even in the cloud straightforwardly. Consequently, I prescribe Zoom to every individual who needs video conferencing software. I have utilized the zoom to deal with my meetings during the pandemic circumstance from the comfort of home.
What do you dislike most about this product?
I discovered a few drawbacks of zoom likewise in the wake of involving it for over a year. As a matter of some importance, it consumes more data than other conferencing software like Google meet. Besides the plans of Zoom could be a piece less expensive, then, at that point, it very well may be reasonable to all. What's more, finally the system requirements of zoom are extremely high so u need better than expected particulars to appropriately utilize it.
What recommendations would you give to someone considering this product?
Zoom is the most ideal for facilitating meetings, gatherings, studios, or classes with numerous individuals who have spread an opposite assortment of topographies. Its screen-sharing element makes it exceptionally simple to convey and its whiteboard component can be utilized for conceptualizing. It's not difficult to utilize UI guarantee that even elderly individuals can undoubtedly comprehend and utilize it.
Pros
- Effective Service
- Saves Time
- Respectful
- Fair
Please tell us why you think this review should be flagged.
Garrett D.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jun 2022
Love Zoom, makes meetings a breeze!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Whiteboard and screen share functions are amazing when in meetings. Makes everything run much more smoothly
What is your favorite aspect of this product?
Video conferencing
What do you dislike most about this product?
Audio calls can be low quality at times or calls will dip in audio quality periodically.
What recommendations would you give to someone considering this product?
Easily the best in the market
Pros
- Unique Features
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Michael S.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jun 2022
Includes every feature I've ever needed.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has been doing it the longest, so they have tried and failed enough to know what works and doesn't.
What is your favorite aspect of this product?
The ability to stream our company meetings on social media.
What do you dislike most about this product?
The video quality is not great.
What recommendations would you give to someone considering this product?
Definitely use it, no matter your industry, it is reliable and saves time and effort!
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Fair
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
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